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11-17-2019 09:30 AM
Is anyone else on auto delivery for Balance and Brighten? Mine was cancelled by the Q about a month ago because they didn't have the product available. Yesterday I received Balance and Glow as a substitute for Balance and Brighten. Why would the Q take it upon themselves to make that substitution? I have tried Glow in the past and I'm not crazy about it, so now I have to make the return. That makes me angry.
Also, B&B doesn't seem to be available anywhere. In the past I have found it on Amazon, but it appears to be gone completely from there.
11-17-2019 09:35 AM - last edited on 11-17-2019 09:50 AM by Kim-QVC
Try Laura Geller's website.
11-17-2019 09:39 AM
Thank you!!!
11-17-2019 09:39 AM
I just checked Laura Geller's website and it's available there in all colors for $34.00.
11-17-2019 09:49 AM
Thank you both; I ordered two and got a Welcome code for 15% off.
11-17-2019 10:21 AM
I just recieved the split highlighter off her website because I couldn't get it at the Q. The clasp on the compact was broken. I emailed c.s. & they responded in less than 24 hrs. They said no need to return the broken compact .They are sending me a new one!!
Excellent customer service!!
11-17-2019 10:49 AM
I agree, she does have excellent CS on her website!
I received a broken compact before too and they said don't bother to send back and shipped a replacement the next day!
11-17-2019 05:52 PM
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