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05-27-2020 10:13 AM
Thanks for the replies....very interesting.
Both of the Ulta stores I have visited recently are very clean and organized. I love the high end makeup side and also the drugstore side. I was given several samples at the checkout and the rewards system is really great.
I like Sephora too.
05-27-2020 01:50 PM
I've never been in Ulta - but do order from them occasionally.
I once went into a NYC Sephora, turned around and walked right out. Crowded with lots of teenagers.
05-27-2020 02:01 PM
Maybe it's different depending on where you're located, but around here I'd pick Sephora over Ulta.
05-27-2020 02:17 PM
I have 2 Uta's close by....I like them...lots of department store brands...as well as drugstore brands.. they also have good selection of fragrances .. I find workers helpful...most are knowledgeable...I do like their reward program....my granddaughters love to shop there ....if they tell me exactly what they want I will purchase....if I do not I give them a gift card....they are good about returns or exchanges.....my recommendation would be buy if you know what they want....make the purchase....otherwise...give them a gift card so they can choose for themselves.....they opened there salon just recently....last I heard you order online then you pick up....the ones in my area offer curbside pickup....( Arizona)
05-27-2020 02:43 PM
It was fun the first time I went a few years ago. By the second visit I realized I wasn't really getting good deals and it wasn't much fun looking around the store. Disorganized. Never went back.
05-27-2020 10:03 PM
No. Not an Ulta fan. The staff is not very helpful.
05-27-2020 10:07 PM
@Regal Bee I have shopped at ULTA and never had any problems. I once had a return and had no problems. I would not consider myself a fan but I do shop at ULTA.
05-27-2020 11:28 PM
I love Ulta. In fact, just went in today to get something. I had to wear a mask. The gal at the registered was wiping everything down in between each transaction. I like more than Sephora.
05-28-2020 01:15 AM
Yes, most of the sales staff know the products and are very knowledgeable. I like shopping there although our store is curbside only right now.
05-28-2020 08:10 AM
I also like Ulta but I very rarely go into a store, I always order online even before the stores closed. I like that they have a large assortment of both high end and drugstore priced products. They have a big variety of cruelty free products and a good rewards program and lots of good sales and deals. Their shipping is relatively speedy and I've had good experiences with customer service too. All in all, yep, I really like it!
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