I tried their foundation last year for the first time. It was a bad shade match. I returned it the very same day it was delivered.
But they were a nightmare! It took about 10 weeks to finally get my money returned. They kept saying I returned it outside of their 30-day window. I returned it the same day -- not even 1 day after delivery.
Finally, they returned my money, but they said it was a "manager decision to accommodate me this one time, since it was outside the 30-day window for returns."
I will never do business with this company again.