Reply
Respected Contributor
Posts: 2,674
Registered: ‎03-10-2010

Anyone not receive their IT TSV yet ?

Mine has been sitting at a post office 100 miles away for 2 weeks. This is not QVC's fault , they actually sent it out the next day , but the moment it left ups , it sits there.

Esteemed Contributor
Posts: 6,986
Registered: ‎07-25-2013

Re: Anyone not receive their IT TSV yet ?

[ Edited ]

I have had this happen as well and it is not QVC'S fault, but they do issue you a credit if it has been sitting somewhere too long.  They consider it lost and only ask that if you do recieve the product, to return it.

I found them to be very helpful and accomodating.

I did get my IT Cosmetics TSV and it is definitely a great value!  If they still have it in stock, I am sure they would send out another shipment.

Honored Contributor
Posts: 78,328
Registered: ‎03-10-2010

Re: Anyone not receive their IT TSV yet ?

@MW in Iowa    Go to the USPS website and complete the "missing package" form.  Every one of the 3-4 times I've done this, I got the PKG fast.

New Mexico☀️Land Of Enchantment
Respected Contributor
Posts: 2,674
Registered: ‎03-10-2010

Re: Anyone not receive their IT TSV yet ?

Thanks for the advice, this is becoming the norm for me with this location , i think my Prive glasses ended up coming after being stuck for 2 weeks , i ordered something from Hsn and it was here in a week , going a different route. This is not a big deal in the big scheme  of things , but i question ordering anything from QVC anymore unless it something sent by UPS. I ordered a remote from Apple and it was free shipping , it was here in 2 days , and it was only a $20 item.

Honored Contributor
Posts: 9,155
Registered: ‎12-12-2010

Re: Anyone not receive their IT TSV yet ?

I received mine 8/3.  I so love the light-medium better than the medium.  It matches my skin tone perfectly...no yellow at all!

Time is just a drop in the bucket compared to eternity. It isn’t how long you live that matters; it is how well you are prepared to die. ~~Colonel Robert B. Thieme, Jr.
Trusted Contributor
Posts: 1,014
Registered: ‎01-24-2015

Re: Anyone not receive their IT TSV yet ?

This happened to me with a Bobbi brown kit I bought on the Q. I was seeeing tracking updates and then nothing for over a week. I called QVC and they sent out a replacement. I also had an order from beautypie that I did not see any new tracking updates for and then it showed up on my doorstep even though the tracking said it was still awaiting induction. Shipping and tracking seem wonky these days.
New Contributor
Posts: 3
Registered: ‎09-10-2015

Re: Anyone not receive their IT TSV yet ?

I am still waiting....since July 20th!