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‎10-07-2014 10:45 PM
On 10/7/2014 ChouChou said:I had a couple of problems about a year ago. After a long search I found their customer service number. I've kept it on file since then. Here it is:
1-800-201-7575
Edit: I just called the above number. Amazon has disconnected it and refers you to the website. However, they have a number for international customers: 1-206-266-2992. I called that number and it gets you into a telephone tree with choices ranging from returns to kindles. It seems like this is the number to call.
It's really much easier just to do as many of us have posted here. Get to the page where you can have them call you. They call immediately, and you can resolve your problem.
‎10-07-2014 10:55 PM
On 10/6/2014 MJ 12 said:Their General Help Number - and it was NOT easy to find! Hope this helps you, OP:
General Help Number
Note: We recommend using the "Call Me Now" feature instead for speedy assistance. We'll be ready to help you right away based on the information you've already provided.
If you prefer to call the general help line instead, please note you will need to answer a series of questions to verify your identity.
Toll free: 1-888-280-3321
I bet they disconnect this number...
‎10-07-2014 11:14 PM
This is a good working c/s number for amazon.com 1-866-216-1072
‎10-08-2014 12:53 AM
Great Customer Service. It amazes me too how quickly they call you. But, that is why they are so good at what they do.
Once I ordered shoes from a 3rd party vendor on Amazon and that vendor just gave me the runaround. Amazon got me my refund and added a $10.00 certificate to my account for all my aggrevation.
Love them!
‎10-08-2014 09:58 AM
I agree about their great customer service. I also purchase often from Amazon, and only once had a problem. I had trouble finding a number to call, but when I requested a call from them, they called right away and resolved the problem quickly and easily! I was very pleased. No hassles at all! Love them!
‎10-08-2014 10:19 AM
They do call you back right away.
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