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Occasional Contributor
Posts: 16
Registered: ‎04-14-2010

Alterna ingredients listed on QVC.com different than other sites??

Hello, I have just placed an order for the Alterna Caviar Anti Aging shampoo and conditioner (Item A259407). When I read the ingredients for the shampoo and conditioner on QVC.com, they are VERY different than when I read the ingredients for the EXACT SAME item on Sephora or Ulta. The QVC ingredients are not as appealing. Does anyone know if Alterna is making a different one for QVC (doesn't seem likely), or if QVC just has the wrong ingredients listed? Wondering if I should cancel order and buy from Sephora. Thanks for any advice!

Super Contributor
Posts: 770
Registered: ‎03-09-2010

Re: Alterna ingredients listed on QVC.com different than other sites??

Interesting, I copied the ingredients lists here so I could compare more easily, and you're right. While there are some similarities, the lists are quite different. Not sure why.

QVC Ingredients:

Caviar Moisture Replenishing Shampoo: Water (Aqua), Disodium Laureth Sulfosuccinate, Sodium Cocoyl Isethionate, Sodium Lauryl Sulfoacetate, Cocamidopropyl Hydroxysultaine, Sodium Lauroyl Sarcosinate, Cocamidopropylamine Oxide, Acrylates Copolymer, Methyl Gluceth-20, Glycol Distearate, Glycereth-26, Algae Extract, Amodimethicone, Saccharomyces/Magnesium Ferment, Saccharomyces/Copper Ferment, Saccharomyces/Iron Ferment, Saccharomyces/Silicon Ferment, Saccharomyces/Zinc Ferment, Phospholipids, Soy Amino Acids, Sodium Phytate, Polysilicone-15Linum Usitatissimum (Linseed) Seed Oil, Helianthus Annuus (Sunflower) Seed Oil, Hydrolyzed Vegetable Protein PG-Propyl Silanetriol, Glycerin, Laureth-9, Caviar Extract, Butyrospermum Parkii (Shea) Butter, Ascorbic Acid, Superoxide Dismutase, Polyquaternium-10, Trideceth-12, Tocopheryl Acetate, C12-13 Pareth-3, C12-13 Pareth-23, Divinyldimethicone/Dimethicone Copolymer, Lauryl Alcohol, C11-15 Pareth-7, Butylene Glycol, Polyquaternium-7, Decyl Glucoside, Dihydroxypropyl PEG-5 Linoleammonium Chloride, Guar Hydroxypropyltrimonium Chloride, Citric Acid, Disodium EDTA, Aminomethyl Propanol, Isopropyl Alcohol, Tetrasodium EDTA, Alcohol, Potassium Sorbate, Polyaminopropyl Biguanide, Benzoic Acid, Phenoxyethanol, Methylisothiazolinone, Fragrance (Parfum).

Sephora ingredients:

Caviar Moisture Replenishing Shampoo: Aqua/Water/EAU, Sodium Cocoyl Isethionate, Sodium Lauryl Sulfoacetate, Disodium Laureth Sulfosuccinate, Cocamidopropyl Hydroxysultaine, Sodium Lauroyl Sarcosinate, Cocamidopropylamine Oxide, Hydrolyzed Algae Extract, Wasabia Japonica Root Extract, Foeniculum Vulgare (Fennel) Seed Extract, Chondrus Crispus (Carrageenan) Extract, Algae Extract, Caviar Extract, Linum Usitatissimum (Linseed) Seed Oil, Butyrospermum Parkii (Shea Butter), Helianthus Annuus (Sunflower) Seed Extract, Glycine Max (Soybean) Symbiosome Extract, Pikea Robusta Extract, Avena Sativa (Oat) Kernel Extract, Daucus Carota Sativa (Carrot) Root Extract, Glycine Soja (Soybean) Seed Peroxidase, Ganoderma Lucidum (Mushroom) Tyrosinase, Lentinus Edodes Tyrosinase, Hydrolyzed Soy Protein, Hydrolyzed Rice Protein, Tocopheryl Acetate, Retinyl Palmitate, Phospholipids, Papain, Bromelain, Niacinamide Polypeptide, Ascorbic Acid Polypeptide, Pantothenic Acid Polypeptide, Saccharomyces/Lysate Ferment, Saccharomyces/Copper Ferment, Saccharomyces/Zinc Ferment, Superoxide Dismutase, Lactoferrin, Corn Oligosaccharides, Copper Lysyl Oxidase, Acetyl Methionine, Acetyl Serine, Amino Acyl tRNA Synthetase, Phytosphingosine, Peptide, Adenosine Triphosphate, Melanin Silanetriol, Soy Amino Acids, Hydrolyzed Vegetable Protein PG-Propyl Silanetriol, Guar Hydroxypropyltrimonium Chloride, Cinnamidopropyltrimonium Chloride, Polyquaternium-10, Polyquaternium-7, Sodium Phytate, Acrylates Copolymer, Decyl Glucoside, Lauryl Alcohol, Glycereth-26, Glycol Distearate, Amodimethicone, Dihydroxypropyl PEG-5 Linoleammonium Chloride, Divinyldimethicone/Dimethicone Copolymer, C11-15 Pareth-7, Laureth-9, Trideceth-12, C12-13 Pareth-23, C12-13 Pareth-3, Glycerin, Butylene Glycol, Propylene Glycol, Citric Acid, Aminomethyl Propanol, Tetrasodium EDTA, Ethylhexylglycerin, Methylisothiazolinone, Fragrance/Parfum, Geraniol, Hexyl Cinnamal, Linalool, Limonene.

Occasional Contributor
Posts: 16
Registered: ‎04-14-2010

Re: Alterna ingredients listed on QVC.com different than other sites??

Thanks Cassiem! I am going to cancel my order until the QVC cust svc dept gets back to me. Strange Smiley Happy

Trusted Contributor
Posts: 1,014
Registered: ‎09-14-2011

Re: Alterna ingredients listed on QVC.com different than other sites??

I just checked the ingredients on Folica.com - same as Sephora and they're offering 20% off and a gift today. I don't have to pay tax there either.

Super Contributor
Posts: 4,655
Registered: ‎10-19-2013

Re: Alterna ingredients listed on QVC.com different than other sites??

Email Alterna, too -- see if they offer the same explanation.