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08-28-2021 02:26 PM
Maybe since you wrote with an impending weekend, you will not hear from them until some time next week.
08-28-2021 02:38 PM
@SeaMaiden wrote:
@gertrudecloset wrote:Why not just go to their website to purchase? Does it cost less on ShopHQ?
@gertrudecloset Auto ships are a special price....and most of mine had free shipping...plus bigger sizes...not found on their web site
That makes perfect sense to me @SeaMaiden because I was wondering why not get what you need from them directly. Hope you get an answer soon then.
08-28-2021 03:57 PM
09-17-2021 06:06 PM
I've received emails about 3 of my Isomer auto-shipments and the option to restart the auto-shipments. Very odd.
09-18-2021 01:03 PM
What happened is SHOPHQ messed up BIG TIME and did a HUGE no-no with the autoships. They were NOT authorized to do that and people are ANGRY. Many have taken it out on Manuela. As per her post on the private FB page, there was a meeting between her team and SHOPHQ and the topic of autoships, how to make them better, should they stop them, should they increase the time, etc was discussed. SHOPHQ took it upon THEMSELVES TO STOP ALL OF ISOMERS AUTOSHIP WITHOUT PERMISSION.
Not ALL of them were cancelled (none of mine were). THey have posted a list of those cancelled and are reinstating them (for those who want them). Per the anniversary, there are some amazing prices and autoships are in place.
ISOMERS is going nowhere. This was 100% SHOPHQ'S FAULT.
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