Among Friends

[Mj12]

---

@ECBG wrote:

---

@Mj12 wrote:

I honestly can't recall the last time I called to order something, anything.  I do as much as possible online on a website or by email; it is so much more efficient.

If I didn't trust doing it online, I'm not sure I'd want to order with that company at all.

---

@Mj12 Working in retail, most people have to call in to get their employee discount which isn't often available through the web site.  I doubt you see an employee box on any site with which you shop.

---

Well that makes sense.  When you said personal reasons for not wanting to go through the website, I guess I was confused.

[lovesrecess]

I don’t think it is just Q. I can’t recall a time when I didn’t have to wait when calling any business or office. ....what seems like forever. With the timer on my iPhone, it’s easy to know how long. I just put it on speaker phone , set it down, and do other stuff until I hear someone answer. The few times I have ordered on the telephone from Q, I have rarely had to wait; I now order only online, so maybe it is longer now for telephone orders.