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Respected Contributor
Posts: 3,356
Registered: ‎01-03-2012

@CherryHugs wrote:

Does anyone else feel that return costs are getting higher all the time?  I just returned something last week ( To HSN ) and checked today to see the refund status. It was almost $8 for a light weight small item.  Im getting to the point of disliking ordering anything from any shopping channel due to return costs if it needs to be sent back!


Yes!  I just returned a Judith Ripka ring and the smart label was over $11.00!  I called customer service and she said that items, like Judith’s, will be expensive to send back,  that’s the last time I buy JR. 

Respected Contributor
Posts: 4,103
Registered: ‎03-09-2010

I returned an item and paid for it up front. The shipping was $2.45. If I had used the prepaid label, it would have been $6.95. Plus, the package was received at QVC in three days.

Honored Contributor
Posts: 12,702
Registered: ‎08-22-2013

@Mom2Dogs wrote:

Last week I sent back and maxi tank dress/susan graver.  It was less expensive to use the Q label...grrr....I am really ordering less and less, just to expensive.


If you insure the package for what it's worth, it indeed is more expensive that using the Q label.

Honored Contributor
Posts: 13,468
Registered: ‎03-09-2010

@blackhole99...I was sending it by slow boat.....the dress was fairly heavy, (liquid knit)  cute dress, just didn't work for me.

Honored Contributor
Posts: 12,677
Registered: ‎03-09-2010

On this topic : postage rates in general are outrageous!

 

I sent my sister a fun package for Easter.  4 packages of "cotton candy' peeps.

 

 I'm sure you know the size of the boxes of peeps they fit perfectly in small box with little bit of easter grass & note. That box weighed less than 1 lb. but was priced on box size.  I was shocked regular 1st class mail (not priority) cost me $13.95!!!! 

 

After doing the math, most the time the Q or HSN pre-paid labels are cheaper .  Sometimes I take to post office to get actual price then mail cheapest way with appropriate label.

 

I am very careful not to buy "impulsively" from Q especially because between the shipping & return charges can sometimes be over $10 or more😳 just to "try on".  I ordered sketchers awhile ago ordered my size - too small but next size would be too big.  Q would not give me credit for $6.95 return fee nor orig shipping so in this instance $13 wasted😤.

 

I'm thinking Q (and HSN) make big $$$$ on these fees!!!

 

Respected Contributor
Posts: 4,050
Registered: ‎03-19-2010

I have decided that it is too expensive to shop at the shopping channels.  I am not getting any more clothes or shoes.  I am always dissapointed and have to return.  I may order cosmetics or skin care because I can go to ulta or sephora and check it out before I order from the Q.  If I did order something it would have to be free shipping so I only have to pay one way.