Restaurant question - Page 4

henderson · ‎03-18-2010

Regarding tipping, does anyone tip on the pre-tax amount? I do. I've noticed when the receipt gives an example of the amount of tip you should leave, i.e. 15% = $ 18% = $ 20% = $ it's usally on the total with tax. I checked on of my receipts and it gave suggested tips before tax.

kittyloo · ‎03-11-2010

@Tinkerbell3 wrote:
Why did your husband accept a carafe if he ordered a glass???

i know that at some resturants (olive garden) when you order wine, they bring a carafe, and then when you're done with the meal, they gauge how many glasses you had out of the carafe.

encouraging you to drink more.

sunshine45 · ‎03-09-2010

@henderson wrote:
Regarding tipping, does anyone tip on the pre-tax amount? I do. I've noticed when the receipt gives an example of the amount of tip you should leave, i.e. 15% = $ 18% = $ 20% = $ it's usally on the total with tax. I checked on of my receipts and it gave suggested tips before tax.

no, i tip on the entire amount, including the taxes, not just on the pre tax amount.

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"The world is a dangerous place, not because of those who do evil, but because of those who look on and do nothing." - Albert Einstein

Imaoldhippie · ‎06-10-2015

You and hubby allowed her behavior by not saying anything about the mistakes. Chalk it up to exprience and dont let it happen to you again.

LIFE IS TO SHORT TOO FOLD FITTED SHEETS

Porcelain · ‎02-19-2014

I often get asked what I want to drink before I get a chance to really look at a menu. Pretty common. I don't like to be rushed so I always say, "Just water for now." Then I order whatever else I want to drink, if anything, with the entree.

If you want good service, you have to be gently assertive from the beginning. Ask questions. "If this is the entree, does that mean the salads are still coming?" "He just wants one glass, so is the rest of this carafe free?" Etc.

When you’re accustomed to privilege, equality feels like oppression.
"Power without love is reckless and abusive, and love without power is sentimental and anemic." - Dr. Martin Luther King Jr

pigletsmom · ‎11-21-2011

Something tells me that there was a problem when the order was first put into the system since it said 3 diners. That would explain the wrong wine, side dish etc. Probably could have been stopped if you mentioned the wine right away. Considering that I don't know how much a carafe of wine is I probably would have jumped at that for fear of some huge bill!

If this is very out of the ordinary I probably wouldn't make a huge deal out of it. I wouldn't want to get a good server into trouble not knowing what happened. And it could be new management in the place throwing everyone off. so as long as you got the bill corrected I'd let it go.

drizzellla · ‎03-14-2010

The waitress poured my husband's wine. Then she literally put the carafe on the table as she quickly left the table. Neither one of us noticed the carafe until she was gone.

My husband liked the wine, so he drank it. And since he drank it, we paid for it.

But we made sure we did not pay for anything else that we did not order or that we ordered and never received.

I am sure she was just wanting to run up our tab for a bigger tip. It must work for her.

mspatmac · ‎06-10-2015

When we go out to dinner we exchange a few pleastries with the "wait person" to set the tone. When asked what we would like to drink, unless we are ordering just soft drinks we always look at the drink menu before ordering. Allows us to check prices and wine selections so no surprises. If there is a problem with the food we bring it up right away and have it corrected. Rarely do we have a problem with service but if we do, we speak to a manager. It's a tough job the staff has, dealing ith all types of people from those who treat them like servents and my personal favorite, snapping their fingers to get their attention. You never know what is going on in peoples lives so sometimes it's a good idea to cut them some slack.

lynnie61 · ‎04-28-2010

I serve part time. I feel I am a good server. Sometimes it just happens. Short staffed maybe in the kitchen or dining room or the hostess giving you too many tables at once, regulars request you, all at once. The carafe - I would have said something, that could be triple the price. You did the right thing if you drank it and didn’t correct her on the glass vs carafe and then paid for it. It does sound like she was trying to up the check total to get a higher tip. If I make a mistake on a drink, or brought a side or drink in error, I KNOW to correct the check. Maybe she was just having an off day. If we have extra slow times coming from the kitchen or it was a mistake to two, we would offer a free dessert (of course management knows and approves of this) or maybe 20% off. I’m glad some people tip even if the kitchen is slow, as we the servers most times can’t control that. People can certainly tell if the server is attentive or apologetic vs just being careless or disappears. None of us have a perfect day every single day. There are also the people that always want something for nothing and you can’t ever please. Everyone should be a server or work in retail at least one day in their life. In PA I make 2.83/hour, so I want to give great service and EARN a good tip.

Group 5 minus 1 · ‎03-11-2010

And another reason we NEVER eat out. We have an imporant wedding anniversary coming up and have decided it would be less frustrating to eat at home w/our 5 best friends!