Stay in Touch
Get sneak previews of special offers & upcoming events delivered to your inbox.
Sign in
05-20-2019 02:41 PM
@geezerette ....thanks for the suggestion!!
We have really bent over backwards for this customer over the years....very tight delivery times and on their last order I found several errors in the files that they sent to me. I gave them the opportunity to fix before we proceeded with the work, they were very grateful that I noticed their mistakes.
I would hope that one quoting mistake would not cause them to leave us in the dust, but you never know!
05-20-2019 03:00 PM
I would not keep pestering them. Personally that would be a turn-off for me.....looks like you are begging. You apologized, explained what happened, end of story. I do hope they come back to you but if not, move on.
05-20-2019 03:09 PM
You seem to have a good handle on this, enjoy your much needed vacation!
05-20-2019 03:59 PM
I suspect they have committed to using this other bidder at a higher cost then your corrected bid and are angry with you. I know, I would be angry if I had to pay more because of another's carelessness.
It's all about the bottom line; if they think your bid on future jobs may be less, you will hear from.
You apologized, don't badger them.
05-20-2019 07:38 PM
@occasionalrain I have no way of knowning if the other bidder was higher or lower...this company sometimes flies by the seat of their pants....they place an order then cancel within an hour, submits their files then makes changes to that same file...they are a handful sometimes.
Our business is not the only one they deal with and we are well aware of that.
Get sneak previews of special offers & upcoming events delivered to your inbox.
*You're signing up to receive QVC promotional email.
Find recent orders, do a return or exchange, create a Wish List & more.
Privacy StatementGeneral Terms of Use
QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. QVC's Privacy Statement does not apply to these third-party web sites.
© 1995-2024 QVC, Inc. All rights reserved. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788