Among Friends

[Shanus]

What a day yesterday! First thing in the morning, I picked up my new glasses with new RX lenses. I waited until the afternoon, but couldn't see correctly, in fact I was dizzy, nausous and had difficulty driving and reading.

I called and went back in the afternoon to the opticalshop, also in the office, to have her check the glasses to the RX to be sure it was correct. She told me I had "old eyes" and it may take two weeks to adjust. In her opinion, the lenses were made correctly. She gave me a song and dance about a different material used for the lenses, larger frames, etc. None of it made sense to me. What?!?!? 

After my eyes were dilated with the yellow drops and checked, the tech, as always, did my check for a new RX in the opthamologisy's office. Then I met with the doc to check behind my eyes, eye health, etc. I was not aware he also would do the eye glass changes needed himself if asked. 

 In the afternoon, I had prepared 2 cakes for t'giving to go in the freezer and both came out wrong...could not read the recipe and left out the pudding.

Last night I changed back to my other glasses and made an appointment when they opened this morning to have the doc check this for me.

The tech (a different one) gave me the wrong RX last year and the same thing happened. Yes, it's on me. A tech should not have this costly job and I should have gone to a more experienced optometrist . That's what I did last year to get the correct glasses made after the tech made a mistake. BTW, the same issue happened w/ DH who goes to the same office.

So, a busy aggravating day that included grocery shopping for t'giving, laundry, emails, getting my thanksgiving cards in the mail...all done not seeing well.

Has anyone else experienced this with an office tech? Given the wrong RX for new glasses, etc.?

[Krimpette]

In all my many years of wearing glasses, I've never been given the wrong prescription.  I use an opthalmalogist for the eye exam, and one of two opticians to fill the scrip.  The first place were I went to for many, many years, is in an area where it became too difficult to find parking.  The newer optical place is conveniently located and is great.  In both cases, I always have walked out with new glasses, with very minimal, if any issues.  Very little time to adjust to the new scrip. After readin your posts, @Shanus, I'm feeling very fortunate.

[Harpa]

@Shanus  So sorry about your ordeal! Are things adjusted now for you?

Something similar happened to me a couple years ago. I only went back to the optometrist's office once, but never got satisfaction, and I didn't press it any further.

[Desertdi]

@Shanus    I understand your frustration.    My most recent "experience" was similar.    I had to wait over 3 weeks for my glasses to be delivered...and they were the wrong tint.   

I also received a completely WRONG contact lens prescription...after a six-week wait.  It was four months until everything was straightened out.

I believe this was caused by inexperienced office clerks who mis-handled the orders.  di   

(Happy Thanksgiving!)

[ValuSkr]

I'm sorry that happened.  So the mistake was on you or was the optician's fault?

Sometimes it can take a day or more to adjust to a new prescription, especially if they are bifocals.  Unfortunately, you have to be tenacious because it certainly is possible the optician made a mistake.

[chrystaltree]

 About 15 years ago, this happened to my brother. He had new glasses made at one of those big optical shops you find in malls. He was seeing fuzzy with the new glasses and that gave him a headache. After a week, he took them back and found out they had made a mistake in making the lenses. They apologized and made another pair but he never went back to them. I had a coworker who had the same experience with an independent optician. I think if people think there is a problem with their new glasses, they should go back to the optometrist immediately.  Not to some tech. That "old eyes" comemnt was ridiculous.  She was just dismissing you.

.

[On It]

I have been given the wrong prescription for glasses by multiple doctors. Do not let them dialate your eyes before checking them for a new prescription. Dialation affects your exam if you have sensitive eyes.

The second problem is that doctors and techs do not spend an adequate amount of time on the exam. They hurry through the steps getting close but not accurate. I just had this happen with my current ophthalmologist. I could not see through his prescription. He told me to just have them replaced with my old one.

I drove to New Mexico and had a Master Optician examine my eyes. The appointment lasted one hour. He checks vision using multiple techniques. The last step is that he puts lenses in a test pair of glasses and lets you check your vision for distance and for reading. When my new glasses arrived I put them on and could see perfectly. If you want to see a Master Optician you might google your state to see if there are any there.

The final issue is the lab. They can screw up a good prescription. I hope you get your issue resolved @Shanus.

[Shanus]

@ValuSkr   The mistake was allowing a tech, with who knows how much experience or training, decide and check my RX.  I should have gone to a optomotrist after the doc checked the health of my eyes. 

[Scooby Doo]

I had the same issue with a tech at the eye surgeon's office.  She got my rx completely wrong and she added bifocal that I don't use.  I have a $600 pair of glasses in my drawer that I can't see out of.  Then I went to an opthomolgist at Walmart and he gave me a new rx which is perfect.  He told me that he would never let a tech do an rx.  He has been trained in providing rx's and they have not.

[magicmoodz]

I recently had an eye exam with an opthalmologist, but chose to go to a new-to-me shop that offers very unique fun and edgy frames.

Upon receiving the (progressive) glasses, I was having difficulty reading. I went back to the shop where she again placed a dot on the lens and ascertained the dot was in the same place. She then said let's measure you standing up. Sometimes the outcome of standing versus sitting will be different. True to her words, when standing up the measurement was different, she had the lenses remade and they are now perfect.