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06-18-2021 04:53 PM
@qualitygal wrote:What comment would you like to hear in this case that would cover most of these things? Is there one?
One recently that I appreciated, the other person said, I'm really sorry for your loss. I said, "so am I, and thank you". It let me acknowledge the loss I was suffering and I was sorry about the loss too, and was able to thank them, for caring, and not making it seem like just another saying. So I do understand this.
I tell them "I'm sorry". "Please let me know if I can do anything to help you."
If I have anything specific to add, that would help the situation, I do.
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