Reply
Honored Contributor
Posts: 23,835
Registered: ‎03-10-2010

 I had a person coming out this morning at  to give me a bid on some tree removal.  We agreed on  the appointment for today at 10 AM.    It is now  an hour past the appointment time... no show... no text or call that he either was running late or could not come.

 

Should I  text him  and ask where he is now that is  just about an hour past the designated time? Should I just call it a day and not give him the time of day?   What would you do?

 

 If HE  came out at the time we decided on and I WAS NOT HERE... I would think he would be upset;  I would never do that to anyone or I would at least call and tell them that I could not be here in advance. 

 

I call it rude.  If you are a business person  you just do not forget an appointment and not at least call?   It really ticks me off.

Highlighted
Esteemed Contributor
Posts: 6,733
Registered: ‎03-10-2010

I wouldn’t hire him unless he had a very good reason. 

Honored Contributor
Posts: 43,179
Registered: ‎03-09-2010

if you have his cell number you should just call or text him to find out what is going on and to let him know you will not be available much longer.

 

i know that the tree people have been VERY busy around here for the past six months or more. so much rain has really caused quite a lot of problems. they often cannot come and even give you an estimate for a week or more.....or they cannot do the work anytime soon.

 

recently had two old trees removed. it was a production and quite expensive. earlier last year i had a tree fall so i am trying to keep on top of the trees that need to be trimmed or gotten rid of.

********************************************
"The world is a dangerous place, not because of those who do evil, but because of those who look on and do nothing." - Albert Einstein
Respected Contributor
Posts: 2,757
Registered: ‎09-06-2014

I would probably call or text one time to ask if/when he's coming out.  I've had so many businesses not call me back - from a local Avon rep to needing yard work done. 

Respected Contributor
Posts: 2,307
Registered: ‎12-08-2010

Sounds like he missed his Mom's "Common Courtesy Class" as a Child.  

 

Your time is as important as his is.  

If you want to change the tenor of your interactions, you must become aware of the impact of your words...Karen Casey
Honored Contributor
Posts: 23,835
Registered: ‎03-10-2010

 Well, he finally text me that he would be here in 15 minutes.   I never did call him.... So there it is. 

 

 @sunshine45     Yes, living here in the PNW tree people are always busy. And I like you try to stay ahead of things  as I have had several trees fall over the years.  Pruning and removing trees that might fall in an ice or wind storm.  

 

So, I will just overlook the lateness and hope I get a good fair price. 

Esteemed Contributor
Posts: 5,918
Registered: ‎03-12-2010

@SeaMaiden: if I was treated that way as a prospect, I can't imagine how I would be treated as a client.

 

A professional acts the part at all times and must work as hard for my money as I do.

 

I can't imagine that he would get my business. I wish you well.

 

 

Honored Contributor
Posts: 14,917
Registered: ‎03-09-2010

@SeaMaideni would remind him that you are also busy and he needs to let you know if he is running late.If you hire him he probably won’t get the job done when he promised.He sounds busy but who who knows maybe he just slept in after a late night.

Valued Contributor
Posts: 809
Registered: ‎04-27-2015

Geez, he could have texted you an hour ago that he was going to be late.  

Honored Contributor
Posts: 36,947
Registered: ‎03-10-2010

He just told you how much he values your business and respects you as a client.  So what else do you need to know?