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Respected Contributor
Posts: 2,420
Registered: ‎03-11-2010

Has Anyone Had This Happen To Them With A Credit Card?

Hi,

 I have a Paypal account and  have had it for years and never had a problem. I was charged 2 transactions that I didn't do. One was for over $1,000 and the other was for $444.00 both Toyotas one in Florida and one in NC. I never did either of these transactions, The other transactions on the bill were right.

I went to my Paypal account and those 2 transactions were not there, but were on my paper bill I got in the mail. I am  thinking it is a billing error. So I just got finished writing a letter to them about this issue. I am so upset about this as this has never happened to me before. If it was on my Paypal account they Paypal would fix it as I am insured for that.I think I will cancel my account at Paypal as I fear someone has my account numbers. Thanks for reading

Valued Contributor
Posts: 791
Registered: ‎08-24-2011

Re: Has Anyone Had This Happen To Them With A Credit Card?

@cuddlesmama Instead of worrying over this, call PayPal. They can straighten this out on the phone for you and you won't have to wonder. Here is a common phone number for them but you might have to sign into their site to find another one if this doesn't work.  1-888-221-1161.

Honored Contributor
Posts: 12,509
Registered: ‎03-09-2010

Re: Has Anyone Had This Happen To Them With A Credit Card?

@cuddlesmama Please call Paypal immediately.  I would want to know why they are on your paper bill but not online.

Respected Contributor
Posts: 2,420
Registered: ‎03-11-2010

Re: Has Anyone Had This Happen To Them With A Credit Card?


@furbabylover wrote:

@cuddlesmama Instead of worrying over this, call PayPal. They can straighten this out on the phone for you and you won't have to wonder. Here is a common phone number for them but you might have to sign into their site to find another one if this doesn't work.  1-888-221-1161.


    Thank you for the phone number.

Esteemed Contributor
Posts: 5,411
Registered: ‎03-10-2010

Re: Has Anyone Had This Happen To Them With A Credit Card?

A paper bill? I have never gotten a paper bill from PP. 

Respected Contributor
Posts: 4,703
Registered: ‎03-09-2010

Re: Has Anyone Had This Happen To Them With A Credit Card?

I agree with the other posters to call. 

Regular Contributor
Posts: 173
Registered: ‎03-09-2010

Re: Has Anyone Had This Happen To Them With A Credit Card?


@Riley1 wrote:

A paper bill? I have never gotten a paper bill from PP. 


Maybe this person doesn't do paperless billing/statements.  I do paperless EVERYTHING, given the choice.

Trusted Contributor
Posts: 1,104
Registered: ‎12-01-2012

Re: Has Anyone Had This Happen To Them With A Credit Card?


@Riley1 wrote:

A paper bill? I have never gotten a paper bill from PP. 


I've never gotten a paper bill from PayPal either.

Esteemed Contributor
Posts: 5,635
Registered: ‎03-19-2010

Re: Has Anyone Had This Happen To Them With A Credit Card?

I have never gotten a bill from PayPal period.  Maybe OP means the credit card associated with their PayPal account.

Respected Contributor
Posts: 2,420
Registered: ‎03-11-2010

Re: Has Anyone Had This Happen To Them With A Credit Card?


@Icegoddess wrote:

I have never gotten a bill from PayPal period.  Maybe OP means the credit card associated with their PayPal account.


      I don't do paperless billing.