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03-11-2019 07:40 PM
There is an arrow on the game where you can touch, and collect rewards, and 99% of the time I hit it, and it tells me no videos are available at this time. You can use the rewards to get coins to exchange letters. Does anyone have this issue? It's frustrating!
03-11-2019 08:12 PM
I don't watch videos but I play solo games that give you boxes that have coins, colors and other freebies. They also have themes that give you rewards. I don't buy anything.
03-11-2019 10:34 PM
I have played since Sept 2017....haven’t had problems collecting rewards / surprise chests. Never heard of “ videos “ though. There is a “ Live “ game that just started but I haven’t bothered with it.
If you are having trouble accessing something, go to Profile and then to Help....it will get you to a screen where you can ask your ? And get some answers.
Good Luck....I play every day, see you there !
03-13-2019 05:55 PM
Bridgegal,On the home page, there is a bar at the top of the page that says' Rewards and Challenges', with an arrow, if you touch the arrow, it takes you to a page where you can collect a daily 'prize', and it has a 'watch' button to press to watch a video and get more coins. Lately, it has a popup that says no videos are available. Therefore, no more free coins. It is frustrating a lot of loyal players.
03-14-2019 12:02 AM
i just claim my bonuses and dont watch the videos.
i do play the solo games.
i did play the live "team" games when they were available.
how many games do you all have going at once? i currently have six, but that is a bit low for me.
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