topic Re: Describing product in Suggestion Box

Describing product

Sookdeo — Sun, 29 Mar 2026 16:34:59 GMT

Not sure if anyone else is frustrated with the host not talking about the product. I need to know measurements, see all angles of the item, especially clothes.
often they are busy laughing and chatting about their personal lives.

thats why products are returned, sales training is very much needed, its a sales job, sell me the total benefit of the product.

Re: Describing product

Kachina624 — Sun, 29 Mar 2026 16:54:30 GMT

@Sookdeo. Yes, they're is some laughing and talking during shows but how boring they'd be without some personalization. I find they get the message across

They can't possibly give measurements in the time allotted but the actual garment measurements are available to you online. The models are constantly moving to show all the views of the garment. I find they're very good about including pertinent information, and I rarely have a question when the presentation is finished.

Re: Describing product

willomenia — Sun, 29 Mar 2026 17:04:57 GMT

@Kachina624 wrote:
@Sookdeo. Yes, they're is some laughing and talking during shows but how boring they'd be without some personalization. I find they get the message across
They can't possibly give measurements in the time allotted but the actual garment measurements are available to you online. The models are constantly moving to show all the views of the garment. I find they're very good about including pertinent information, and I rarely have a question when the presentation is finished.

boring? i watch for online shopping. to see product on and get an idea of what im buying, not be entertained especially by salespeople.

Re: Describing product

Kachina624 — Sun, 29 Mar 2026 19:20:44 GMT

@willomenia. I watch hours of programming looking for things I need. I wouldn't last 5 min if I wasn't also entertained. I can shop online with no entertainment.

Re: Describing product

willomenia — Mon, 30 Mar 2026 06:35:51 GMT

@Kachina624 wrote:
@willomenia. I watch hours of programming looking for things I need. I wouldn't last 5 min if I wasn't also entertained. I can shop online with no entertainment.

You are making no sense. You like being entertained, which is what you said before, or you dont?

Re: Describing product

CalminHeart — Mon, 30 Mar 2026 11:27:29 GMT

@Sookdeo wrote:
Not sure if anyone else is frustrated with the host not talking about the product. I need to know measurements, see all angles of the item, especially clothes.
often they are busy laughing and chatting about their personal lives.
thats why products are returned, sales training is very much needed, its a sales job, sell me the total benefit of the product.

It's been this way for a while. Hosts will do anything except talk about the details of most products these days. Their CEO prefer so-called entertainment instead. I don't tune to a shopping channel be entertained by adults acting like kids, personal stories, ageism, or TMI.

Re: Describing product

Roscoe the Rascal — Mon, 30 Mar 2026 12:01:28 GMT

They are trying to be more personable and not just talk shop. I do get it. I work with a gal who always just wants to talk shop and so boring after so long. She needs to mix it up some. She hates her job and I do not. I can walk out that door anytime I want and so can she. I wish she would retire so I can work in peace until I do. Which I can do anytime, but not ready just yet. She wants to go at same time. We are both at the age where we can.

I just don't watch but very little any more. I pick my show or host and stick with that. Cutting watching so much worked wonders for me. I am less frustrated by hosts and spend way less too. If I am in need of anything I shop local or search the websites. I always get all the information and sizing about product or can watch the presentation on line.

I get it and different for everybody but for me not worth my energy to be so frustrated trying to shop. I have decided I choose happy for me.

Re: Describing product

RespectLife — Mon, 30 Mar 2026 12:34:32 GMT

The thing that I would like to see corrected is when the items are hanging on a rack or in that closet.....they do Not pull the whole item out exept the first one.

They give it a little nudge forward but do not present the additional colors in full view.

This is especially important with patterns/prints! I don't want to see a bit of the sleeve, I need to see the entire garment.

Re: Describing product

walkingal — Mon, 30 Mar 2026 14:03:59 GMT

@CalminHeart 100% agree!

Re: Describing product

walkingal — Mon, 30 Mar 2026 14:11:36 GMT

@Sookdeo Most all of them, with a few exceptions, do too much gabbing. And it's all fluff, talking about nothing. This is very frustrating, especially when I'm shopping for shoes. This problem has become more and more noticeable recently. I do agree with you.

Re: Describing product

febe1 — Mon, 30 Mar 2026 21:45:16 GMT

I get so frustrated in not hearing everything about the merchandise.

They're so lazy, many times they will just say petite, regular and tall and not even tell the inseam!

How many times I'm just watching nonsense, waiting and waiting for merchandise information.

You depend on their eyes and hands to give you so much information.

I can't tell you how many times I just give up and go on my way. And they miss a possible sale.

Well, if you want laughs instead of money, have at it!

Re: Describing product

BLH — Thu, 02 Apr 2026 01:32:53 GMT

Won"t even say the price. They just say how much you can get it home for. They don't say the item number either.

Re: Describing product

ellaphant — Fri, 03 Apr 2026 00:49:57 GMT

@febe1 wrote:
I get so frustrated in not hearing everything about the merchandise.
They're so lazy, many times they will just say petite, regular and tall and not even tell the inseam!
How many times I'm just watching nonsense, waiting and waiting for merchandise information.
You depend on their eyes and hands to give you so much information.
I can't tell you how many times I just give up and go on my way. And they miss a possible sale.
Well, if you want laughs instead of money, have at it!

I don't need extended information. Its boring. If I like something Q more than not shows an item front and back. Sizing is listed under each product. I don't need to be told where I can where it or how I can wear it. Q presentations are much too long.

Re: Describing product

shoekitty — Fri, 03 Apr 2026 21:27:54 GMT

@Kachina624 obviously you watch qvc a lot, and are very familiar with products. You are also very savvy about measurements, and fabrics and know the products. I think you have to put your mind in those minds who don't, or perhaps new viewers. Not everyone knows or thinks to check online for measurements and such. Personally, starting with QVC in 1987, I tossed them overboard as far as watching in 2003. If I want entertainment, I have many streaming alternatives. I don't need the stupid entertainment, just describe the darn product. The hosts aren't mt BFF, they should be salespeople with some professionalism. They used to do it. I have better luck online myself. The hosts do not describe product, so,etimes you are lucky if they show inside of handbag lol

Re: Describing product

MoJoV — Mon, 06 Apr 2026 02:25:17 GMT

@RespectLife wrote:
The thing that I would like to see corrected is when the items are hanging on a rack or in that closet.....they do Not pull the whole item out exept the first one.

They give it a little nudge forward but do not present the additional colors in full view.

This is especially important with patterns/prints! I don't want to see a bit of the sleeve, I need to see the entire garment.

@RespectLife I agree. They pull a little bit of the arm or leg of the colors. I would like to see the full look of the blue or brown etc. whatever it is. I guess it's too much to ask. But isn't that their job?

Re: Describing product

JazzyGirl — Mon, 06 Apr 2026 13:45:13 GMT

You can always search for whatever product you are interested in and get full details in the description. Not an issue.

Re: Describing product

febe1 — Tue, 07 Apr 2026 03:59:38 GMT

@ellaphant wrote:
@febe1 wrote:
I get so frustrated in not hearing everything about the merchandise.
They're so lazy, many times they will just say petite, regular and tall and not even tell the inseam!
How many times I'm just watching nonsense, waiting and waiting for merchandise information.
You depend on their eyes and hands to give you so much information.
I can't tell you how many times I just give up and go on my way. And they miss a possible sale.
Well, if you want laughs instead of money, have at it!

I don't need extended information. Its boring. If I like something Q more than not shows an item front and back. Sizing is listed under each product. I don't need to be told where I can where it or how I can wear it. Q presentations are much too long.

Well, @ellaphant , that's just "you." Others would like more info.

However, nothing I see at the Q I can't buy elsewhere and usually at a better price.

If the Q hosts want me to do their jobs, buh-bye!

Re: Describing product

RespectLife — Tue, 07 Apr 2026 12:18:14 GMT

@JazzyGirl wrote:
You can always search for whatever product you are interested in and get full details in the description. Not an issue.

Very true @JazzyGirl

However, needing to get online takes time and my size/color is often sold out by then.

Re: Describing product

JazzyGirl — Tue, 07 Apr 2026 14:17:20 GMT

Since you must have been "online" to view the presentations that aren't describing the item to your satisfaction, then how can it take so much more time to click on the product for a full description?

Re: Describing product

stevieb — Tue, 07 Apr 2026 14:45:34 GMT

There's a fine line between personalizing content while allegedly entertaining the audience and being just plain annoying while skipping over important details as they tell us how many are left in each color... I suggest management assist the hosts in finding that fine line... Presentations are generally boring in the first place, as they're too long, so certainly there is time to include pertinent product data other than just going through the colors repeatedly and then segueing into personal material of little interest to many of the apparently dwindling viewing audience, who appear to be viewing, enjoying and shopping less.