topic Re: Reviews in Suggestion Box

Reviews

Flady1 — Tue, 16 Dec 2025 04:13:14 GMT

This is a topic that I've really never seen before. I was looking at the hearing aids that Shaun was showing earlier, around 10pm. I looked at the reviews, and there were over 1,000. All of them were highly rated, and it said, "Originally posted on audienhearing.com". I looked for any reviews from qvc buyers, NONE! You used to be able to leave a question, not anymore! AI answers only the subjects that are listed, nothing more! I had bought them directly from the company, and had a terrible time with them! I couldn't even find the ability to give a review, which in the past you were able to even if you bought it somewhere else. You've never been able to do it on HSN.

i have seen this happen on other products. So, what happens is that the QVC buyer can't review, since there are only reviews from the company itself, and no questions other than the ones listed at the end of the product. I find that to be problematic. Does anyone have anything to add, agree, disagree, or suggest?

Re: Reviews

Mz iMac — Tue, 16 Dec 2025 04:21:35 GMT

@Flady1

Item #?

Re: Reviews

Tori3569 — Tue, 16 Dec 2025 04:23:35 GMT

Using reviews from the actual manufacturer's website is very common. Target, Macy's, Walmart, etc all do it to provide data they may not have or do t have enough of.

There is definitely the ability to ask any question you'd like:

Re: Reviews

Desertdi — Tue, 16 Dec 2025 04:24:21 GMT

Don't waste your money on those ... I've tried them, too. What I really need costs $5 grand from an audiologist...and THAT is beyond budget right now.

Re: Reviews

San Antonio Gal — Tue, 16 Dec 2025 14:05:50 GMT

@Desertdi wrote:
Don't waste your money on those ... I've tried them, too. What I really need costs $5 grand from an audiologist...and THAT is beyond budget right now.

@Desertdi - The OP can always return it if not satisfied.

Re: Reviews

jlkz — Tue, 16 Dec 2025 14:06:31 GMT

@Desertdi

My cousin recently retired from education where she was assigned to assist deaf students in a high school. She had sent me a recommendation email two years ago but I can't find the screen shot. All I remember is her recommendation for hearing aids from Costco.... best price and good recommendations.

HTH

Re: Reviews

Melzie — Tue, 16 Dec 2025 14:22:47 GMT

@Flady1 wrote:
This is a topic that I've really never seen before. I was looking at the hearing aids that Shaun was showing earlier, around 10pm. I looked at the reviews, and there were over 1,000. All of them were highly rated, and it said, "Originally posted on audienhearing.com". I looked for any reviews from qvc buyers, NONE! You used to be able to leave a question, not anymore! AI answers only the subjects that are listed, nothing more! I had bought them directly from the company, and had a terrible time with them! I couldn't even find the ability to give a review, which in the past you were able to even if you bought it somewhere else. You've never been able to do it on HSN.
i have seen this happen on other products. So, what happens is that the QVC buyer can't review, since there are only reviews from the company itself, and no questions other than the ones listed at the end of the product. I find that to be problematic. Does anyone have anything to add, agree, disagree, or suggest?

I think the issue of reviews from non-QVC customers has come up before. Personally, I read all reviews before I purchase an item and there have been times when the item might have many 5 star reviews but only one or two reviews from actual QVC customers, which are not 5 stars, so I pass. I prefer to trust the QVC customer experience.

As for asking questions, while you have the opportunity to ask a question, there are times when I have asked a question and the response is that the information is not available. 🌹

Re: Reviews

vandriver — Tue, 16 Dec 2025 17:17:26 GMT

I purchased these and you are correct, waste of money

Re: Reviews

deeva — Wed, 17 Dec 2025 15:14:37 GMT

When I saw the price, I knew that they were worthless.

Re: Reviews

CalminHeart — Wed, 24 Dec 2025 12:47:23 GMT

A lot of retailers do this. It's nothing new.