topic Re: Why order from QVC anymore? in Suggestion Box

Why order from QVC anymore?

TW — Sun, 24 Aug 2025 18:26:28 GMT

Quality has gone downhill, prices are high and shipping is a joke. Having to pay shipping and handling for each item even when ordering several of the same item? Who does that? The sizes are inconsistent now. Used to know my size with D&Co and now it's hit and miss. Returns are not handled promptly and getting the money back takes too much time. I had to call to get my money back. Many items are available much cheaper someplace else even when on sale on QVC. Shipping is free with a certain Dollar amount at other companies so are returns. I have been a long time customer and used to love QVC. Now my last order probably was my last order!

Re: Why order from QVC anymore?

RetRN — Sun, 24 Aug 2025 18:30:02 GMT

I understand your complaints and believe they are legitimate. But, many people are unable to get out to shop or do not have the availability of the items in their area. The population is aging and many people have mobility issues or issues with transportation so QVC is a need for them.

Re: Why order from QVC anymore?

Shelbelle — Sun, 24 Aug 2025 18:50:57 GMT

I have not placed a Q order since 2012, but I a do order from HSN, I just feel my biz is more appreciated there.

Re: Why order from QVC anymore?

geezerette — Sun, 24 Aug 2025 18:36:46 GMT

I only buy things from QVC that I can't find elsewhere or are cheaper here (and yes, there are some).

Some people buy "everything" from Amazon. I find many things there to be priced higher than I can find elsewhere, so I buy elsewhere.

If you can find items cheaper and of better quality elsewhere, it would be foolish to buy them at QVC.

🤷‍♀️

Re: Why order from QVC anymore?

kaydee50 — Sun, 24 Aug 2025 18:40:08 GMT

@RetRN wrote:
I understand your complaints and believe they are legitimate. But, many people are unable to get out to shop or do not have the availability of the items in their area. The population is aging and many people have mobility issues or issues with transportation so QVC is a need for them.

But every retailer has a website. 40 years ago when TV shopping started that wasn't the case. No reason to go to a store anymore and if people have the ability to order from QVC/HSN, i.e, a computer, they can order from any other store that in all likelihood has better prices and shipping.

Re: Why order from QVC anymore?

Shelbelle — Sun, 24 Aug 2025 18:52:05 GMT

@geezerette wrote:
I only buy things from QVC that I can't find elsewhere or are cheaper here (and yes, there are some).

Some people buy "everything" from Amazon. I find many things there to be priced higher than I can find elsewhere, so I buy elsewhere.

If you can find items cheaper and of better quality elsewhere, it would be foolish to buy them at QVC.

🤷‍♀️

ITA, I dont have Prime and not an avid Amazon shopper, very often way overpriced.

Re: Why order from QVC anymore?

PA Mom-mom — Sun, 24 Aug 2025 18:54:46 GMT

I can't speak to buying clothing on QVC, but I'm one who buys home decor from QVC. Here's my story.

I'm not a decorator, I don't drive to HomeGoods and Hobby Lobby every day to pick through what they have to offer. Not that I don't like to do it, but Hobby Lobby is 30 minutes away, and HomeGoods kind of confuses me. My SIL could spot a bargain a mile away. Not me.

QVC has helped me decorate my house for every season, and I've been able to send my DD and DIL many beautiful items, which they have loved.

QVC offers decor items I have not found on other online sites or B&M stores. A great example would be the Bethlehem Lights faux oil lamps being offered today. I bought them for my children last year, and they just loved them. They remember the antique oil lamps we have and wanted something like them but kid friendly. The battery life is better than anything you would find at a craft store or on Amazon. (6-9 months!)

Re: Why order from QVC anymore?

FancyPhillyshopper — Sun, 24 Aug 2025 18:55:36 GMT

What are "better" prices?

I do not understand this conversation.

I order from QVC because I LOVE the products!

I started shopping on QVC for gold jewelry first, because the prices were competetive, the designs were unique, and there was a lot of variety.

I think the same thing about QVC fashion.

I have been a shopper my entire life. There are ALWAYS sales everywhere, one just has to know the best moments. The same is true with QVC. Yesterday was all day free shipping. Every day there are lunch-time and prime-time specials, and some of the prices are ridiculously cheap!! The "as-is" section has amazing prices. Prices always come down as the seasons change.

I still shop at brick and mortar stores all the time. Clothes are a tremendous bargain in this country, even designer names.

I find QVC casual clothes much prettier, better made, and more comfortable than many other places.

Re: Why order from QVC anym

Goldengate8361 — Sun, 24 Aug 2025 19:01:22 GMT

On the whole, I think QVC is pretty great. I like some of the clothing lines very much and I appreciate being able to see many of them in the videos or TV. I don't think their shipping price is too much. It would be great if we received items quicker, but it's not that big of a deal. I like the beauty item bundles as the price is usually very good. I like some of the other items that I would not even know about if they were not on QVC.....like those Kuhn Rikon scissors or Lug handbags. I shop plenty of other places, too, but I appreciate QVC.

Re: Why order from QVC anymore?

RetRN — Sun, 24 Aug 2025 19:08:55 GMT

@kaydee50 wrote:

@RetRN wrote:
I understand your complaints and believe they are legitimate. But, many people are unable to get out to shop or do not have the availability of the items in their area. The population is aging and many people have mobility issues or issues with transportation so QVC is a need for them.
But every retailer has a website. 40 years ago when TV shopping started that wasn't the case. No reason to go to a store anymore and if people have the ability to order from QVC/HSN, i.e, a computer, they can order from any other store that in all likelihood has better prices and shipping.

Some people do not feel safe ordering online, I know people who do not have a computer or Wi-Fi. They phone their orders into QVC. People have different comfort zones and I respect the fact that QVC works well for them.

Re: Why order from QVC anymore?

cjm61 — Sun, 24 Aug 2025 19:21:17 GMT

@TW

I shop QVC and HSN for the same reasons many here have stated. I rarely, if ever, buy anything from ANYWHERE at full price. I find TSV's, As Is, and some of QVC's deals a great price for me. I really don't like shopping locally. I hate trying on clothes and I don't like sifting through items.

But one of the reasons is convenience. If I need a specific colored item in my size I can wheedle down my searches to only bring up items I am interested in. You can't do that at brick n mortar stores.

I also agree, $3.50 is minimal to pay for shipping. Not only would I have to pay for gas to shop locally but my time is valuable. I have never had issues with QVC in 38 years that couldn't be taken care of to my satisfaction.

Re: Why order from QVC anymore?

RetRN — Sun, 24 Aug 2025 19:24:41 GMT

@cjm61, the cost of gas and parking really are factors for some people. Not all places have public transportation that is affordable for them. QVC is a great help to lots of people.

Re: Why order from QVC anymore?

Mz iMac — Sun, 24 Aug 2025 19:36:14 GMT

@geezerette @Shelbelle Ya'll must not have discovered Amazon's overstock/discount warehouse website.

Re: Why order from QVC anymore?

rockygems123 — Sun, 24 Aug 2025 20:06:57 GMT

@TW wrote:
Quality has gone downhill, prices are high and shipping is a joke. Having to pay shipping and handling for each item even when ordering several of the same item? Who does that? The sizes are inconsistent now. Used to know my size with D&Co and now it's hit and miss. Returns are not handled promptly and getting the money back takes too much time. I had to call to get my money back. Many items are available much cheaper someplace else even when on sale on QVC. Shipping is free with a certain Dollar amount at other companies so are returns. I have been a long time customer and used to love QVC. Now my last order probably was my last order!

@TW

Clearly QVC doesn't work for you any longer and you are departing.

No issues mostly for me, just longer shipping than I'd like but usually they are items I can't find elsewhere.

Re: Why order from QVC anymore?

bellaartiste — Sun, 24 Aug 2025 20:26:34 GMT

I love QVC. I shop here all the time. I do most of my shopping online. Amazon, Sephora, Nordstroms, Dillards etc. I rarely have a problem.

I don't enjoy walking around the mall after finding a parking space, and figuring out where I want to go. I will buy at the Home Goods store because it is so close to my house, and work.

Online shopping including the Q is a convenience....even if I have to bag it up and return it. It is not an issue for me. I do make a lot of returns.... still not a problem for me. Rarely do I have problems with a return.

I don't even have problems with the hosts..except for one. I just turn her off.

You sound like you have had enough. Maybe time to move on from the Q.

Re: Why order from QVC anymore?

Peabelly — Sun, 24 Aug 2025 20:50:17 GMT

I agree with everything you say. Plus, their website is awful lately. I was trying to order a VPH item DURING the presentation but it was nowhere to be found under Item on Air (which actually used to have the item that was on the air), or Items recently On Air, or by its product number. I kept trying and JUST at the time it sold out, it showed up. And losing an item in your cart while you are just trying to watch the entire 7 min. presentation is infuriating too. My guess is they want to end up being only on Tik Tok, and don't really care so much about tv veiwers.

Re: Why order from QVC anymore?

vegan4ever — Mon, 25 Aug 2025 03:42:42 GMT

No one should tell someone where to shop or not shop. I'll never understand that mentality. Personally no longer watch shopping channels. Those who do enjoy.

Re: Why order from QVC anymore?

on the bay — Sun, 24 Aug 2025 22:18:07 GMT

It seems there are a lot of people with discretionary income here so for them QVC is not a problem and maybe comfortable ordering from something familiar and no need to find other prices.

There are so many reasons some keep buying from here and so many reasons a lot don't.

Mostly, you have to have that $ to keep shopping and shopping for things that are not especially needs. Maybe more like an enjoyment. Maybe being a shopaholic or hoarder may come into it as we've heard those stories at times too.

For me, I agree QVC used to be so enjoyable. I used to buy much more and watch a lot. Now maybe I'll buy something 6-10 times a year but I'm not right now for many of the reasons the op stated.

Re: Why order from QVC anymore?

wilma — Mon, 25 Aug 2025 00:06:52 GMT

I used to shop and buy from QVC all the time. Spent thousands of dollars over the years on all kinds of products. I loved most of what I bought. Over time, I watched less and bought fewer things. I think the novelty and idea of TV shopping wore off for me. I rarely watch QVC live anymore, but I still check their website and order a few times a year.

Re: Why order from QVC anymore?

San Antonio Gal — Mon, 25 Aug 2025 00:16:13 GMT

I love shopping here, rarely return, and shipping time is not an issue for me. There's nothing I order here that I must have in a few days. I also shop at Amazon and other retailers.