topic Re: NOT A FAN in Suggestion Box

NOT A FAN

AT in Indy — Fri, 15 Aug 2025 15:29:15 GMT

Give back the old color format!! Not a fan of the vertical color swatches!

Re: NOT A FAN

Krimpette — Fri, 15 Aug 2025 15:42:42 GMT

Oh my! I agree wholeheartedly!!!! Absolutely a bad choice to show the colors vertically. Sure hope they change back. Just awful this way. I initially feel there are only the few colors showing, until I remember I need to scroll to see the rest of them. Absolutely no way to compare colors.

Re: NOT A FAN

We rescue cats — Fri, 15 Aug 2025 15:54:27 GMT

My display hasn't changed.

Re: NOT A FAN

Tinkrbl44 — Fri, 15 Aug 2025 16:47:01 GMT

@AT in Indy wrote:
Give back the old color format!! Not a fan of the vertical color swatches!

@AT in Indy

Huh? What are you talking about?

Re: NOT A FAN

grandma2pkmh — Fri, 15 Aug 2025 16:48:39 GMT

@AT in Indy I totally agree. I hate having to scroll up and down to see the colors then the product being sold.

Re: NOT A FAN

Mz iMac — Fri, 15 Aug 2025 17:22:00 GMT

@Tinkrbl44 You & I are not members of the club.

Re: NOT A FAN

RescueLover — Fri, 15 Aug 2025 17:30:51 GMT

The QVC APP shows the color choices Horizontally, but QVC.com shows them Vertically.

I can see how customers might miss seeing all the colors if they don’t know to scroll down.

It makes it more challenging when comparing colors quickly too. 🥴

Re: NOT A FAN

Etoile308 — Fri, 15 Aug 2025 17:39:29 GMT

I'm on an iPad. The verticals didn't seem to happen all the time. Now today it's on every item I check. Funny thing is that when the page originally loads it's horizontal but then flashed to vertical.

Re: NOT A FAN

BunSnoop — Fri, 15 Aug 2025 18:24:53 GMT

Today mine are vertical - don't like.

Re: NOT A FAN

meem120 — Fri, 15 Aug 2025 20:45:19 GMT

I agree, hate the vertical color options.

Re: NOT A FAN

mspemberley — Fri, 15 Aug 2025 23:30:32 GMT

I don't like the vertical layout either. It was much easier when you could see all the colors at one time. The new layout is not an improvement. Its just another roadblock to getting the color and size that you want. I did send my complaint to the "feedback" option below. You have to wonder who signs off on these changes or how much testing is done before updates.

Re: NOT A FAN

beach-mom — Fri, 15 Aug 2025 23:35:53 GMT

@mspemberley wrote:
I don't like the vertical layout either. It was much easier when you could see all the colors at one time. The new layout is not an improvement. Its just another roadblock to getting the color and size that you want. I did send my complaint to the "feedback" option below. You have to wonder who signs off on these changes or how much testing is done before updates.

@mspemberley - ITA!

Re: NOT A FAN

spabar — Sat, 16 Aug 2025 07:21:11 GMT

@mspemberley wrote:
I don't like the vertical layout either. It was much easier when you could see all the colors at one time. The new layout is not an improvement. Its just another roadblock to getting the color and size that you want. I did send my complaint to the "feedback" option below. You have to wonder who signs off on these changes or how much testing is done before updates.

@mspemberley I think they spin a wheel with topics on it. "How Can We Annoy The Customers Today?"

Re: NOT A FAN

sarahpanda — Sat, 16 Aug 2025 07:36:38 GMT

I was hoping somebody would post a thread about the vertical situation ! I hate it too ! Just makes me wonder 'who' thought that was a good idea and why!?!?! The horizontal view of colors was MUCH MORE user friendly. Fix it back please !!!

Re: NOT A FAN

Krimpette — Sat, 16 Aug 2025 13:00:47 GMT

I contacted the mods for help, but they don't have any idea as to whether or not this will go back to horizontal. I think it's time for me to shop elsewhere.

Re: NOT A FAN

San Antonio Gal — Sat, 16 Aug 2025 14:42:16 GMT

@Krimpette wrote:
I contacted the mods for help, but they don't have any idea as to whether or not this will go back to horizontal. I think it's time for me to shop elsewhere.

The vertical versus horizontal issue is not that big of a deal to make me want to start shopping somewhere else.

Re: NOT A FAN

RespectLife — Mon, 18 Aug 2025 13:07:34 GMT

@RescueLover wrote:
The QVC APP shows the color choices Horizontally, but QVC.com shows them Vertically.

I can see how customers might miss seeing all the colors if they don’t know to scroll down.

It makes it more challenging when comparing colors quickly too. 🥴

@RescueLover

Not quite.....I do not have the app.

I use QVC.com exclusively.

My color swatches are still horizontal.

Desktop Edge

They are horizontal on my Kindle