topic Re: No return labels😡😡😡😡😡😡😵😵😡 in Suggestion Box

No return labels😡😡😡😡😡😡😵😵😡

bonitalou — Mon, 13 May 2024 11:45:41 GMT

No printer in remote area wher i live do not go to post office 3 hours away. Give us option when ordering if we want a return label.

Re: No return labels😡😡😡😡😡😡😵😵😡

TheMemphisVette — Mon, 13 May 2024 11:49:08 GMT

wow @ 3 hrs away for po

how do you get your mail?

Re: No return labels😡😡😡😡😡😡😵😵😡

theresa — Mon, 13 May 2024 12:07:13 GMT

It's very annoying. I had to call Customer Service and they are mailing me one.

Re: No return labels😡😡😡😡😡😡😵😵😡

Skyegirl21 — Mon, 13 May 2024 12:10:11 GMT

Agree, if charging for shipping, include the return label!

Re: No return labels😡😡😡😡😡😡😵😵😡

Tori3569 — Mon, 13 May 2024 12:23:11 GMT

You can just hand write a label with the same info you find on your account page for the return. You can also just show the QR code to UPS and they'll take care of everything else. How do you ship things back?

Re: No return labels😡😡😡😡😡😡😵😵😡

SilleeMee — Mon, 13 May 2024 12:32:40 GMT

If you don't want to go to the PO or to UPS then the only other option is to call CS and have them snail-mail a label to your mailbox.

Re: No return labels😡😡😡😡😡😡😵😵😡

kaydee50 — Mon, 13 May 2024 12:37:46 GMT

@bonitalou Yipes! 3 hours away from a PO?? How do you get mail/deliveries?? Does someone pick up your mail? I would just write my own label and leave it for pick up.

Re: No return labels😡😡😡😡😡😡😵😵😡

Still Raining — Mon, 13 May 2024 16:09:19 GMT

Really? Three hours? That would mean your route is 6 hour round trip for the carrier?

I live way out in a house with no in person delivery due to other reasons. But the PO itself is less,than 20 minutes away for pickup.

Re: No return labels😡😡😡😡😡😡😵😵😡

Kachina624 — Mon, 13 May 2024 16:45:32 GMT

@bonitalou. You can call CS and request one be sent to you. You can hand write a label but you'll have to get it to the post office to mail it.

Re: No return labels😡😡😡😡😡😡😵😵😡

NYCLatinaMe — Mon, 13 May 2024 17:34:15 GMT

@Tori3569 wrote:
You can just hand write a label with the same info you find on your account page for the return. You can also just show the QR code to UPS and they'll take care of everything else. How do you ship things back?

Hi @Tori3569 -- Thanks for this info. If you could please tell me where the QR code is. Also, does UPS charge for this?

TIA!

Re: No return labels😡😡😡😡😡😡😵😵😡

Tori3569 — Mon, 13 May 2024 21:03:18 GMT

Hi @NYCLatinaMe . I am trying to link the video for QVC returns here but my iPad isn't cooperating. If you go to the customer service section, there is a video for a desktop and one for the app showing how to manage a return so you get the QR code. I've never had UPS charge me.

Re: No return labels😡😡😡😡😡😡😵😵😡

NYCLatinaMe — Mon, 13 May 2024 21:25:00 GMT

@Tori3569 wrote:
Hi @NYCLatinaMe . I am trying to link the video for QVC returns here but my iPad isn't cooperating. If you go to the customer service section, there is a video for a desktop and one for the app showing how to manage a return so you get the QR code. I've never had UPS charge me.

Thanks @Tori3569 for your reply. So one has to go online to get the QR code to process the return? Do you package the item and bring it to UPS, or do they pick up at home?

TIA!

Re: No return labels😡😡😡😡😡😡😵😵😡

shoekitty — Tue, 28 May 2024 01:57:06 GMT

I hate the no return label in box from qvc, and nordies as well. It is so wrong. I especially hate printing the label, we have so much trouble. I even had one of qvcs labels returned as post office said it was too light. This was one qvc sent me by mail cause I couldn't print out. Most items I have no problem with. But these days clothing, even within the same designer is a crop shoot. Everything runs way big, or small

Re: No return labels😡😡😡😡😡😡😵😵😡

TheMemphisVette — Tue, 28 May 2024 02:16:07 GMT

i'm stil wowwing at 3 hr to po

Re: No return labels😡😡😡😡😡😡😵😵😡

Catch71 — Tue, 28 May 2024 14:25:35 GMT

@NYCLatinaMe wrote:

@Tori3569 wrote:
Hi @NYCLatinaMe . I am trying to link the video for QVC returns here but my iPad isn't cooperating. If you go to the customer service section, there is a video for a desktop and one for the app showing how to manage a return so you get the QR code. I've never had UPS charge me.

Thanks @Tori3569 for your reply. So one has to go online to get the QR code to process the return? Do you package the item and bring it to UPS, or do they pick up at home?

TIA!

You go online to the order status page and click on start a return. After you answer a few questions you get the option to request a QR code. They send the code to your cell phone then you go to ups and show them the code. They print the label and ship it. UPS does not charge to do this, but you do pay for the label as you would if they sent you a label. Hope that helps. You bag up your return as usual. I don't know about UPS picking up but I don't see how that could work as the code needs to be scanned from your phone.

Re: No return labels😡😡😡😡😡😡😵😵😡

MUO — Fri, 31 May 2024 12:36:05 GMT

I so agree with the OP. I am sure no label is designed to deter returns, but in my case has deterred purchases.