topic Re: Home Reflections Remote Replacement in Suggestion Box

Home Reflections Remote Replacement

JaBree — Wed, 01 May 2024 22:57:47 GMT

Does anyone know how to get a remote for the Home Reflections candles? I bought the metal lantern with taper candle H267379 and didn't realize till it was too late to return that I did not have a remote for either one included in the box. Frustrating to say the least.

Re: Home Reflections Remote Replacement

MG Chris — Wed, 01 May 2024 23:51:08 GMT

I bought two sets of these on as is and one set did not have a remote. Unfortunately, it's a very specific remote. I have over 40 various remotes and usually one or another will work with most of my things. Nope, not these these, they will only work with their remote.

if you happen to get one post back because I would like another.

Re: Home Reflections Remote Replacement

Mz iMac — Wed, 01 May 2024 23:29:26 GMT

@JaBree

@MG Chris

No warranty paperwork came w/the product? CS phone number as well as their website is listed.

Re: Home Reflections Remote Replacement

MG Chris — Wed, 01 May 2024 23:54:40 GMT

@Mz iMac wrote:
@JaBree
@MG Chris

No warranty paperwork came w/the product? CS phone number as well as their website is listed.

Mine came as is and the way they were packaged they should never have been resold. One set was wrapped in tissue paper, very thin tissue paper. They were rattling around in a way too big box and I had to glue the pieces back in place. I did call about the remote and condition and I was given an additional discount. Neither set had paperwork from the company.