topic Re: $14 IN FEES in Suggestion Box

$14 IN FEES

SYDNI — Wed, 20 Mar 2024 18:58:10 GMT

HERES A SUGGESTION. DON'T CHARGE PEOPLE TO RETURN UNSATISFACTORY ORDERS WHO CAN GET THE SAME MERCHANDISE AND RETURN IT FOR FREE FROM AMAZON.

Re: $14 IN FEES

Ainhisg — Wed, 20 Mar 2024 19:01:57 GMT

Why don't you just order from Amazon? You know if you return something to the Q, there will be return fees in most instances.

Re: $14 IN FEES

kaydee50 — Wed, 20 Mar 2024 19:22:36 GMT

Unless the item is defective in some way, I think the customer should pay for returns BUT shipping to the customer should NEVER have an additional charge for shipping. The customer is already paying for it.

Re: $14 IN FEES

TheMemphisVette — Wed, 20 Mar 2024 19:25:19 GMT

$14?

Re: $14 IN FEES

SaveTheTurtles — Wed, 20 Mar 2024 20:13:44 GMT

I am assuming $6.95 both ways? Unsatisfactory as in I don't like it or as it is defective? There is a big difference.

Re: $14 IN FEES

Carmie — Wed, 20 Mar 2024 20:40:01 GMT

Why would a person buy items from QVC and return them for a fee when they know they can buy elsewhere with free returns?

Then...complain about it.

They are causing their own problems.

Re: $14 IN FEES

LauraAZ — Thu, 21 Mar 2024 00:30:09 GMT

I agree... it does get frustrating when stuff is sized odd --- the return charges do add up--- this coming from a big shopper at the Q

Re: $14 IN FEES

CalminHeart — Thu, 21 Mar 2024 11:45:57 GMT

@SYDNI wrote:
HERES A SUGGESTION. DON'T CHARGE PEOPLE TO RETURN UNSATISFACTORY ORDERS WHO CAN GET THE SAME MERCHANDISE AND RETURN IT FOR FREE FROM AMAZON.

There are a lot of retailers that offer free shipping. Try them.

When someone buys from Q, they know they'll get hit with shipping and return fees. Stop buying from Q if it bothers you. I did and can find everything I want elsewhere.

Re: $14 IN FEES

bells4me — Sun, 24 Mar 2024 02:10:07 GMT

My gripe is Q should state the return fee instead of saying " Just buy it and if you don't like it just send it back".