topic Re: Hosts Presentation Style in Suggestion Box

Hosts Presentation Style

EBD — Wed, 25 Oct 2023 15:13:09 GMT

I have been a Q customer for years, however I no longer enjoy watching the presentations. It seems over the last year or so (maybe more) the hosts have been asked to dominate the conversations. They talk over the designers and guests and pretend to be the product experts; the guests are only allowed to talk for a limited amount of time. I find this embarrasing for the guests, and you can see the frustration on their faces. Since I like to hear what the designers and other product reps have to say about their own products, there is little value in watching at this time.

Re: Hosts Presentation Style

Group 5 minus 1 — Wed, 25 Oct 2023 15:18:03 GMT

It's just not the same.

Re: Hosts Presentation Style

CANDLEQUEEN — Wed, 25 Oct 2023 15:21:34 GMT

Yes, this has been going on for years. I hardly watch live presentations any more. It is very frustrating!!! I can imagine what it is like for the vendor.....

I did see poor Ashley from Skechers for a few minutes during the last Shoe Shpping show, and she could barely get a word in-she kept trying though!!!!!!lol.....

Re: Hosts Presentation Style

manny2 — Wed, 25 Oct 2023 15:28:59 GMT

It is especially hard to watch when the two hosts banter, or tell stories to each other, and the vendor just stands there.

QVC needs to overhaul the format.

Re: Hosts Presentation Style

kaydee50 — Wed, 25 Oct 2023 15:37:27 GMT

Couldn't agree more with all of the above. Used to love watching QVC but no longer. Now that there are 2 hosts talking nonsense and a vendor giving no product info, I just check recently on air and that's it. Those who watch for "entertainment" good for you because it's no longer a shopping channel. I'm gone!!

Re: Hosts Presentation Style

santorini — Wed, 25 Oct 2023 15:37:22 GMT

This was a couple of years ago but I remember watching Marlo on HSN one night and it was so frustrating. The vendor was explaining something and it was like Marlo wasn't even listening because she would interrupt in the middle of his thought and ask other questions and make random comments. I was really wanting to hear the end of the vendor's story. Well, the next week she was on and she said that she had received complaints about jumping in. She said someone asked why she just didn't let the vendor speak. She said what we didn't understand is that they are trained that the presentation should be like a back-and-forth conversation - always. They are taught not to just let the vendor speak.

In my opinion, that's bad training. We can learn from the vendors (especially computer presentations where they are showing how to do something). SK interrupted an iPad demonstration once right when the vendor was getting to the important part of how to do something. She changed the subject and the vendor never got to finish.

I think the hosts could all stand a refresher course or two but apparently, our opinions do not matter.

Re: Hosts Presentation Style

Squirrels Are Trash — Wed, 25 Oct 2023 15:50:43 GMT

@CANDLEQUEEN

If it was last night's "Shoe Shopping With...." I saw it. The host was positively manic.

Re: Hosts Presentation Style

Janey2 — Wed, 25 Oct 2023 15:53:23 GMT

Again and again I will hear a vendor explain or describe something and then the host asks the vendor to explain something, which is exactly what the vendor was just talking about. Obviously some hosts do not pay attention and just stand there waiting to talk. But the worst is two hosts talking about nothing and pay no attention to the knowledgeable vendor.

Re: Hosts Presentation Style

Squirrels Are Trash — Wed, 25 Oct 2023 16:06:08 GMT

@santorini

This is a Content Marketing best practice; studies have indicated that two different voices will hold the listener's attention as opposed to just one speaker.

Re: Hosts Presentation Style

bewise — Wed, 25 Oct 2023 16:12:31 GMT

Yes,totally agree.Some host just can't be still!watching last nite,Jane took over,Courtney sets gets up maybe once.Jane never stops,off went the program.Why two hosts is beyond me

Re: Hosts Presentation Style

EBD — Wed, 25 Oct 2023 16:18:01 GMT

Yes, I think co-presenting is effective when it is done well....a true back and forth presentation.....that is defintely Not what we are seeing here.....its more like one speaker (the Q host), with a little input from the guest. If fewer people watching presentations translates to lower sales, I guess that would bring a bit of a change

Re: Hosts Presentation Style

tends2dogs — Wed, 25 Oct 2023 16:36:39 GMT

I felt bad for the Bare Minerals rep last night. She wanted to talk SO bad and the two hosts were off enjoying their own conversation. Don't care about how "one's" daughter when small got a little sunburn on her cheek because she, the mom, missed a spot with SPF. She said she whipped out her Bare Mineral bisque and foundation to cover it. She felt so reassured that now her future Broadway star was protected from the rays of the sun.

And the Berkshire rep was allowed to say very little during that presention. I would love to know what the "one" host and her "daughter" being out and about that day in plaid coats had anything to do with selling throws.

All the hosts do a better job when going it alone......at least it is better for the viewer and consumer. JMHO

Re: Hosts Presentation Style

chrystaltree — Wed, 25 Oct 2023 17:03:38 GMT

Nothing new about that. The ship channel industry has changed. It isn't the 90s anymore. If QVC doesn't interest you or meet your shopping needs; stop watching. QVC. Shop elsewhere.

Re: Hosts Presentation Style

Effie54 — Wed, 25 Oct 2023 17:08:31 GMT

@manny2 wrote:
It is especially hard to watch when the two hosts banter, or tell stories to each other, and the vendor just stands there.

QVC needs to overhaul the format.

Especially Jane T. And Courtney! They can go on and on all night.

Re: Hosts Presentation Style

PansyBoo — Wed, 25 Oct 2023 17:36:12 GMT

It's a given that Jane Treacy is the worst offender in the whole QVC universe...she never shuts up!!! It boggles the mind and I really have to wonder just what's up with her??

But I've begun to get really annoyed with that "Honey" of hers, David Venable. He constantly interrupts the vendor...CONSTANTLY! The vendor is in mid sentence and David jumps in with some nonsense...probably something like "this is extraordinary." No, Honey, nothing you've ever sold on QVC has ever been extraordinary!

David was not like this years ago. I find myself watching him less and less and less.

Re: Hosts Presentation Style

grandma petes — Wed, 25 Oct 2023 23:00:54 GMT

I agree 100%. When I'm interested in a product, I would appreciate hearing the vendor/expert explain it so that I hear all the features to see if it will be something I want to purchase. When the hosts talk over them....especially to tell what colors are available....for the 50th time...I just change the channel and they lose a purchase. Electronics are something that truly need to be explained by the experts, but the hosts are constantly interrupting and that just frustrates the vendor and I'm sure many viewers. I don't need to be barraged by the host telling me that there are only x number left to go around or it's the only order of the year. Put that info on the screen and let the vendors do their job.

Re: Hosts Presentation Style

Tootssweet — Thu, 26 Oct 2023 00:36:14 GMT

JT is the worst when it comes to interrupting. Very annoying and rude.

in my opinion, Amy follows next. Always interrupting telling how many are left.

wont watch either one of them.

Re: Hosts Presentation Style

Andrewand Mom — Thu, 26 Oct 2023 04:53:31 GMT

Please have Vanessa and Rachel Ellis present more on QVC. They are both outstanding. I'd love to hang out with them because they seem like real people, authentic and funny

Re: Hosts Presentation Style

NYwoman — Thu, 26 Oct 2023 08:35:38 GMT

@Squirrels Are Trash wrote:
@santorini

This is a Content Marketing best practice; studies have indicated that two different voices will hold the listener's attention as opposed to just one speaker.

That's why you have:

1) a host

2) a vendor

SIMPLE

Re: Hosts Presentation Style

NYwoman — Thu, 26 Oct 2023 09:00:45 GMT

The very worst in presentation is the NONSTOP talker. Three hosts stand out with this, Rachel B, JT, and Monifa. It sounds like a carnival barker who never takes a breath, It drones so much you tense up and tune out. It's nerve grating. Then, when they suddenly stop, the vendor gets a second or two to speak before they resume the drone speak. Sometimes they order the vendor to state something, like the history of the product in 1 second. It's chalk on a board to the tenth degree. Rachel talks fast as if she rates herself on speed talk.

And when these speed talkers run out of product colors and combinations they talk about vapid personal issues and past experiences or songs that we really do not care to know about.

I long for the product presentations with real product specifications of color, size, material content, and quality and care. I come to shop for items not to learn about you and your past history and present exploits.