topic Re: Sold Out in Suggestion Box

Sold Out

annie57 — Mon, 11 Sep 2023 12:11:06 GMT

As I was watching Belle last night the host and Kim were carrying on about everything selling out. There was a top that I was interested in and said it was sold out so I didn't bother trying to purchase it. This banter went on and on.

This morning for the heck of it I went online and it's available and other colors are also. Checked other items that were in the show and they also have inventory on them. Yes, some sizes on some of the items were sold out, but it definitely wasn't a sold out show.
I didn't order the top because I think this is bad business. Just be honest!

Re: Sold Out

Imaoldhippie — Mon, 11 Sep 2023 12:23:49 GMT

Understand that the item may show sold out while the show is on, but a day later lots of things in peoples carts might have been deleted or left in their cart, therefore they are put back into inventory. Also, included would be cancellations. At the show time they are being honest. Why would they say something is sold out when it is not? They want to sell not have it in inventory.

Re: Sold Out

Carmie — Mon, 11 Sep 2023 13:30:19 GMT

Sometimes, inventory will say sold out taking into account the number of people waiting on the phone to place an order.

I always order online....never order by phone. You jump ahead of the line that way.

Re: Sold Out

RespectLife — Mon, 11 Sep 2023 14:20:34 GMT

@Imaoldhippie wrote:
Understand that the item may show sold out while the show is on, but a day later lots of things in peoples carts might have been deleted or left in their cart, therefore they are put back into inventory. Also, included would be cancellations. At the show time they are being honest. Why would they say something is sold out when it is not? They want to sell not have it in inventory.

Exactly @Imaoldhippie

Why would they 'want' to lose a sale????

No more than they want to 'oversell' and then have to BO some people's orders.....

has nothing to do w/ honesty ...they are saying it is sold out because the 'system' is telling them so.

@annie57 I think this topic comes up a lot where availabilty is being questioned.

It is always the same answers.....you can check previous threads on this topic.

Re: Sold Out

Kachina624 — Mon, 11 Sep 2023 14:31:09 GMT

@annie57. It always baffles me that people are amazed that something sold out last night is now available and they can't figure out why.

You know they're selling thousands of shirts. You know people put things in their "carts" then change their minds and don't go through with the transaction, tying up the product so others can't buy it. Logic should also tell you that there will be many credit cards declined in overnight processing, leaving merchandise available the next day.

QVC is there to sell merchandise. What nefarious purpose would they have for saying it's sold out when it isn’t? Think about it.

Re: Sold Out

Jk9 — Mon, 11 Sep 2023 14:56:39 GMT

@annie57 There are many threads about this. Many of us are frustrated because people put things in their carts while they are "thinking about it" "deciding on colors or sizes" or just grabbing something in case they want it. There are also other issues that cause a sale to be counted and then declined after the presentation is over. Those numbers are counted while the presentation is on. It also means that some of us who know what we want to buy don't get to purchase it because we take the time to check measurements and make informed decisions before we click on "add to cart". Most of the time I'm pleased if I check later and something I want is now available.

I don't understand why so many people accuse QVC of lying and dishonesty about items being sold.

Re: Sold Out

annie57 — Mon, 11 Sep 2023 17:22:58 GMT

I have watched other shows and they say that items are sold out also, but this show was over the top, meaning the host was over the top about items being sold out.
I realize this is a marketing tool, ye, but it doesn't work with me. I remember the days when I sold sign was placed on the item and rarely do you see that anymore,

Re: Sold Out

Tori3569 — Tue, 12 Sep 2023 02:07:43 GMT

@annie57 wrote:
I have watched other shows and they say that items are sold out also, but this show was over the top, meaning the host was over the top about items being sold out.
I realize this is a marketing tool, ye, but it doesn't work with me. I remember the days when I sold sign was placed on the item and rarely do you see that anymore,

Assuming you read all of the previous posts, a lot of things were absolutely sold out.

There were several items I was going back and forth on but by the time I decided, my size was sold out on 2 items. The 3rd was sold out in the color I wanted. They're not available today either.

There is no reason for them to use selling out as a "marketing tool". It would be the anti-marketing tool

Re: Sold Out

annie57 — Tue, 12 Sep 2023 02:43:15 GMT

@Tori3569 There are many items that are still available to purchase from the show last night, maybe not in your size. The item I was interested in is available tonight but was told last night it was sold out. I am just stating what has pertained to me.

Re: Sold Out

beach-mom — Tue, 12 Sep 2023 02:57:30 GMT

I will frequently put clothing items I like in my cart in petite and regular, and sometimes two sizes until they discuss sizing. Then I have to decide.

Sometimes they don't discuss sizing. I check the individual sizing for this item chart, and if I still am confused I have a choice to take a chance or take it out of my cart.

Re: Sold Out

why again — Tue, 12 Sep 2023 04:43:37 GMT

People do this because of low inventory that QVC brings in and especiallly Belle, things sell out with presentations so if you might be interensted in something but the only wqy you have a chance at agetting anything is by putting in your cart right away and then think about it. I personally try to clear my cart of anything I am not going to buy as soon as I see a presentation and make my mind up. I wish it wasn't that way,but that is what QVC has created. And bye the way the are losing money because they don't bring in enough inventory on popular items because people just give up because of the games we have to play in order to purchase and item with designesr like graver, belle, valerie etc. it is bad business

Re: Sold Out

KathyM23 — Tue, 12 Sep 2023 06:37:17 GMT

@annie57 I tried to order 3 items from Belle last night and when I put them in my cart, the "hmm you just missed it - sold out" came up and I was unable to put in my cart and purchase. And they are still sold out today.

I'd say you cut off your nose to spite your face since you didn't buy the top you wanted that was available today. I sure wish the items I wanted to buy were available today.

It definately was NOT a trick by QVC to say the item was sold out but most likely those who put items in the cart to just hold them until they decide or those who try to buy with credit cards that are overloaded and not available to make a purchas that cause those who are trying to purchase unable to put it in our cart as those type of practices make it look sold out. That seems more like trickery to me.