topic Re: Misleading opening page in Suggestion Box

Misleading opening page

MaryMinAL — Wed, 23 Aug 2023 15:21:37 GMT

Dear QVC folks. I can't tell you how irritating it is to see an item on your opening page only to find it no longer exists anywhere. Today - Aug 23 is a fine example. None of the Temptations items I was interested in where available. Please think before you put things on the opening page. This happens way too often.

Re: Misleading opening page

Venezia — Wed, 23 Aug 2023 16:12:41 GMT

I must be looking at a different opening page. All of the things shown on the top banner (Temptations) are available, when I click on them.

Re: Misleading opening page

They CallMe MRWILKES — Wed, 23 Aug 2023 16:53:17 GMT

Every single item featured in a picture is available, with the exception of the seasonal Halloween cookie jars.

Re: Misleading opening page

dooBdoo — Wed, 23 Aug 2023 17:50:11 GMT

@MaryMinAL wrote:
Dear QVC folks. I can't tell you how irritating it is to see an item on your opening page only to find it no longer exists anywhere. Today - Aug 23 is a fine example. None of the Temptations items I was interested in where available. Please think before you put things on the opening page. This happens way too often.

@MaryMinAL,

All of the items I tried, at random, on the QVC home page are available to buy. Then, specifically, I checked a number of the Temp-tations links and all took me to available listings.

(I tried with a Mac and also with my iPad, all software current, using Brave and Safari browsers at the moment.)

I'm wondering if this is a problem with your device?

For basic troubleshooting be sure you have the most up-to-date operating system software and a current, updated browser;

clear all browser cookies/cache/data, quit the browser, then relaunch it;

if you have any extensions/addons enabled, try temporarily disabling them;

also, switch to a different browser to see if it works better for you.

I'm sorry you're having problems -- hope you find a good solution!

As a similar issue, in the past I have encountered QVC email ads that don't link to anything available on the website, so I can understand that frustration.

Welcome to the Q Community! I look forward to seeing you here again.😊

Re: Misleading opening page

MaryMinAL — Thu, 24 Aug 2023 12:51:02 GMT

My page had a black cat cookie jar. Not anywhere online.

Re: Misleading opening page

MaryMinAL — Thu, 24 Aug 2023 12:52:04 GMT

Yes and that was the main thing I was interested it. If they don't have it, then don't put it on that page.

Re: Misleading opening page

MaryMinAL — Thu, 24 Aug 2023 12:56:35 GMT

I did another QVC search and the Black Cat cookie jar is not there. If you search the web you can buy it and ebay and other places. That's not what I want to do.

Re: Misleading opening page

loriqvc — Thu, 24 Aug 2023 15:27:31 GMT

@MaryMinAL - It looks like the cat version may be out of stock right now, but if you keep an eye on this product listing, it could come back: https://www.qvc.com/Temp-tations-Seasonal-Figural-11%22-Cookie-Jar.product.K67001.html

Good luck!

Re: Misleading opening page

Teddixat — Thu, 24 Aug 2023 16:03:56 GMT

@MaryMinAL that is a very very cute black cat. Hopefully it will come back in stock for you