topic Videos Suggestion in Suggestion Box

Videos Suggestion

avid shopper — Sun, 30 Jul 2023 15:08:11 GMT

QVC...please leave the original first video of an item on the listing page so we can see what was originally available. When items become available again or at an "as is" price the last video of the day is useless as there may be 1 or 2 of the original 6,8,10 colors, items show in a later day video.

Re: Videos Suggestion

PansyBoo — Sun, 30 Jul 2023 16:11:28 GMT

I totally agree! So many times they replace a superior, original video with a later one with less color choices being shown. But many times the colors are back in stock but the current video doesn't even show them. And worse then that, many times a video from Q2 is the replacement and there they don't even show the colors in studio....many are just stupid pics! FWIW, at times I go over to Youtube and search out the item and can find a better video...but sometimes not available there either.

Re: Videos Suggestion

on the bay — Sun, 30 Jul 2023 20:59:24 GMT

I also wish the same for when something is sold out. They don't show the picture or anything.

I don't know any other retail online place site that does that.

Re: Videos Suggestion

Caaareful Shopper — Sun, 30 Jul 2023 21:38:12 GMT

@on the bay wrote:
I also wish the same for when something is sold out. They don't show the picture or anything.
I don't know any other retail online place site that does that.

@on the bay True. That is so frustrating! Sometimes I go back because I want to double-check the description of a product I purchased, but it's sold out and everything about it is gone. Why??

HSN keeps the presentation video, item desacription, and even the reviews.

Re: Videos Suggestion

beach-mom — Mon, 31 Jul 2023 01:04:57 GMT

Great suggestion @avid shopper!

Sometimes when I want to add colors to items I already have and love - like a cardigan, shirt, or pants for example, I look at the video to see only 2 or 3 choices. But more are available. Instead of using a video where we can see ALL of the colors, they post a video that doesn't show many at all.