topic Re: Shipping very slow.. in Suggestion Box

Shipping very slow..

RED55 — Thu, 15 Jun 2023 18:11:31 GMT

QVC needs to be much clearer. "This will take more than a week to arrive" is a true statement you should publish at every order check in. I like QVC fior easy pay but now that PayPal has easy pay I can get the same items from Amazon much faster and pay over time. I think you may lose your competitivre edge if you don't step up.

Re: Shipping very slow..

cjm61 — Thu, 15 Jun 2023 18:21:20 GMT

I rarely have issues with slow shipping from QVC. It's not the one or two day Amazon has but I've had pretty good luck recently.

I do feel QVC needs to offer more free shipping though. Maybe people would be less likely to express disappointment with their shipping delays if it was free.

Re: Shipping very slow..

Kachina624 — Thu, 15 Jun 2023 19:16:23 GMT

@RED55 It depends on what you order. I find QVC-shipped items go out very fast. I've recently had clothing ship within 24 hours. Vendor-shipped items may take longer. Some appear to be poorly organized and/or inept.

Re: Shipping very slow..

Effie54 — Thu, 15 Jun 2023 19:22:24 GMT

I'm on the east coast and they've started to bundle my shipments. It can take a week to receive a package because they're sending a few items in one box now.

Re: Shipping very slow..

RespectLife — Thu, 15 Jun 2023 19:47:12 GMT

@RED55 wrote:
QVC needs to be much clearer. "This will take more than a week to arrive" is a true statement you should publish at every order check in. I like QVC fior easy pay but now that PayPal has easy pay I can get the same items from Amazon much faster and pay over time. I think you may lose your competitivre edge if you don't step up.

@RED55

My order is very clear, showing an estimated delivery date.

It is an incorrect statement you are asking for.

As @Kachina624 , some arrive very fast, some slower.

I have gotten many, many orders delivered in less than a week, some in a couple days.... Some not!

Depends on what warehouse it ships from...so they can't put the statement you are asking for. It would be false.

Besides, it may deter some customers from ordering! Not a good business move.

Re: Shipping very slow..

rms1954 — Fri, 16 Jun 2023 02:06:45 GMT

It will get here when it gets here which is usually as expected.

Re: Shipping very slow..

deeva — Fri, 16 Jun 2023 20:45:14 GMT

My experience has been just the opposite. I ordered clothing on June 3rd, it was delivered on June 6th.