topic Re: Hard to navigate in Suggestion Box

Hard to navigate

CheriKP — Sat, 03 Jun 2023 22:59:20 GMT

Sometimes it's hard to find out if a charge on my Visa is an EasyPay. When I go to the website, none of my recent orders are for the amount showing on my Visa. I have to manually figure out what my EasyPay is because the website isn't telling me.

Re: Hard to navigate

meallen616 — Sat, 03 Jun 2023 23:29:19 GMT

Re: Hard to navigate

SilleeMee — Sun, 04 Jun 2023 00:07:18 GMT

I just go my Order Status in my account. From there choose Easy Pay in the banner and that way I can see my Payment Method for each order under View by Month.

Re: Hard to navigate

Foxxee — Sun, 04 Jun 2023 00:51:09 GMT

Not sure exactly what you are saying.

Are you saying, the monthy Easy Pays don't match the actual monthly payments on your credit card?

So if the Easy Payment was $20 for May, your Easy Pay was paid for May, you look on your credit card and it is less or more than that $20?

I haven't seen anything like that. The website should be telling you the same amount as your Visa.

You could contact the Social Team at QVCSocialTeam@QVC.com with a full explanation. Maybe, you need to contact your bank, as well.

Re: Hard to navigate

NYCLatinaMe — Sun, 04 Jun 2023 01:21:20 GMT

@CheriKP I gave up on easy pay because the amounts never seem to match, and it is too much of a hassle. So I understand.