topic Re: Auto deliveries, please in Suggestion Box

Auto deliveries, please

MW in Iowa — Wed, 08 Mar 2023 23:52:10 GMT

email us before an item ships , and remind us if we would like to postpone or cancel. Sometimes if we aren't on top of it we get ones we don't need. This hapened with a lancer $95 item and i called the moment the shipping email came thru , they said they would try , but sure enough it shipped. I have other companies that give me 2 days.CS said they would waive shipping return , but i could have saved QVC an unecessary return.

Re: Auto deliveries, please

Spacrazy — Thu, 09 Mar 2023 00:16:59 GMT

@MW in Iowa : Do you not manage your auto deliveries? If not, you should, especially with whatever the Q is going through these days.

Re: Auto deliveries, please

new nickname 4 — Thu, 09 Mar 2023 01:51:10 GMT

@MW in Iowa , I agree, however, It is a hit or miss which doesn't make sense. I knew I had one last auto delivery coming in February. I was notified about a week before sayiing it would ship soon. It appears they are not consistant with their policies, go figure!

I did look at my auto delivery when I received my email, and I would have still been able to cancel it if I wished.

Sorry, that QVC can't give every customer the same service as some get.

Re: Auto deliveries, please

colleena — Thu, 09 Mar 2023 02:02:17 GMT

@MW in Iowa I love auto deliveries/I hate auto deliveries. Not sure if they are coming from the Q or the company itself but I wish they'd b a little more forthcoming. Anyway, I hope your able to get what you are expecting.

Re: Auto deliveries, please

Etoile308 — Thu, 09 Mar 2023 02:07:30 GMT

To my way of thinking, I contracted for the Auto Delivery so it's my responsibility to keep track of them. Easy enough to do by simply clicking on My Account periodically.

Re: Auto deliveries, please

MW in Iowa — Thu, 09 Mar 2023 02:42:45 GMT

@Etoile308 wrote:
To my way of thinking, I contracted for the Auto Delivery so it's my responsibility to keep track of them. Easy enough to do by simply clicking on My Account periodically.

I do this , but there are times i forget , and like i said other companies email me as a reminder 2 days prior , it wouldn't take any man power , just a tech thing that shouldn't cost them a penny.

Re: Auto deliveries, please

colleena — Thu, 09 Mar 2023 02:51:33 GMT

@MW in Iowa I don't think we should have to babysit our autodeliveries; it shouldn't be this hard to get what we ordered/expected.

I use a specific eye drop for my dry eyes & got a deal offer through Amazon for auto delivery saying I'd get the drops tomorrow; will come to find out I get an email from the vendor saying by the 11th. Well that's really niice but I'm out of the drops & need them tomorrow. Come to find out it's all a great deal for them but what about me?

Re: Auto deliveries, please

cjm61 — Thu, 09 Mar 2023 03:55:06 GMT

@MW in Iowa Interesting, I usually have anywhere between 8-10 items on auto delivery and I get notified for each one prior to shipment. I can then go and skip the shipment, cancel, or just let it ship.

I do try to go to my auto-delivery orders though once a month and make adjustments if need be.

Re: Auto deliveries, please

luvmybeetle — Thu, 09 Mar 2023 13:45:51 GMT

@Etoile308 wrote:
To my way of thinking, I contracted for the Auto Delivery so it's my responsibility to keep track of them. Easy enough to do by simply clicking on My Account periodically.

This is correct. I track my A/D all the time. If I don't want something sent on the date it shows on My Account then I change it. You should be able to take responsibility for your own orders.

Re: Auto deliveries, please

geezerette — Thu, 09 Mar 2023 13:51:21 GMT

@cjm61 wrote:
@MW in Iowa Interesting, I usually have anywhere between 8-10 items on auto delivery and I get notified for each one prior to shipment. I can then go and skip the shipment, cancel, or just let it ship.

I do try to go to my auto-delivery orders though once a month and make adjustments if need be.

I also get an email that an auto-delivery is being prepared, in time to make changes if I want before it ships.

I then get another email when it has shipped.

Re: Auto deliveries, please

RespectLife — Thu, 09 Mar 2023 13:56:59 GMT

I get emails for all my AD deliveries about to ship.