topic Re: EZ Pay in Suggestion Box

EZ Pay

Snoopp — Wed, 30 Nov 2022 15:51:58 GMT

Please stop making EZ Pay your default payment type. Not everyone wants to use this and I hate that if you miss changing this on an order, it automatically goes on EZ Pay.

Re: EZ Pay

Icegoddess — Wed, 30 Nov 2022 15:53:29 GMT

I totally agree.

Re: EZ Pay

QVCkitty1 — Wed, 30 Nov 2022 15:58:10 GMT

It never made any sense to me.

Re: EZ Pay

Kachina624 — Wed, 30 Nov 2022 15:59:16 GMT

Not a big deal as its so easy to change to full pay and, if you do miss changing it, it's easy to go into your account anytime and pay it off. I suspect the vast majority of people do want Easy Pay, and the majority rules.

Re: EZ Pay

QVCkitty1 — Wed, 30 Nov 2022 16:13:29 GMT

@Kachina624wrote:
Not a big deal as its so easy to change to full pay and, if you do miss changing it, it's easy to go into your account anytime and pay it off. I suspect the vast majority of people do want Easy Pay, and the majority rules.

@Kachina624, I'm sure that you are correct , but it has never seemed logical to me.

Re: EZ Pay

Etoile308 — Wed, 30 Nov 2022 16:13:48 GMT

I agree I don't want Easy Pay, but if I forget to change it then it's no problem to change afterwards.

Re: EZ Pay

chrystaltree — Wed, 30 Nov 2022 16:41:51 GMT

I agree.

Re: EZ Pay

Foxxee — Wed, 30 Nov 2022 18:38:22 GMT

Sorry about the paragraphs connected together. Won't let me correct the spacing. Another website glitch needing to be fixed.

We have had this suggestion at times here.

Most likely QVC has it set this way is because most shoppers use Easy Pay.

However, suppose you were a shopper who preferred it the way it is...default easy pay. QVC charged your card full price. You kept forgetting, your card was charged for the full amount every time you made a purchase. What if you purchased something expensive?

You don't want to be inconvenienced, but it's OK to inconvenience others.

The problem, as I see it, is not remembering QVC's default is Easy Pay. It's not difficult at all to click on pay full price.

Easy Pay is easy to pay. You can pay off anything you want. So, when you forget to click full price, click on balance on the item you want to pay and it will be paid off.

Re: EZ Pay

QVCkitty1 — Wed, 30 Nov 2022 18:42:38 GMT

@Foxxeewrote:
Sorry about the paragraphs connected together. Won't let me correct the spacing. Another website glitch needing to be fixed.
We have had this suggestion at times here.
Most likely QVC has it set this way is because most shoppers use Easy Pay.
However, suppose you were a shopper who preferred it the way it is...default easy pay. QVC charged your card full price. You kept forgetting, your card was charged for the full amount every time you made a purchase. What if you purchased something expensive?
You don't want to be inconvenienced, but it's OK to inconvenience others.
The problem, as I see it, is not remembering QVC's default is Easy Pay. It's not difficult at all to click on pay full price.
Easy Pay is easy to pay. You can pay off anything you want. So, when you forget to click full price, click on balance on the item you want to pay and it will be paid off.

@Foxxee, Sorry, I know why they do it, and that is the way it is, but to me it is more logical to have full pay default and edit to easy pay. That is just the way my mind works and I will die on that hill, LOL. 😂

Re: EZ Pay

Foxxee — Wed, 30 Nov 2022 19:05:50 GMT

@QVCkitty1wrote:
@Foxxeewrote:
Sorry about the paragraphs connected together. Won't let me correct the spacing. Another website glitch needing to be fixed.
We have had this suggestion at times here.
Most likely QVC has it set this way is because most shoppers use Easy Pay.
However, suppose you were a shopper who preferred it the way it is...default easy pay. QVC charged your card full price. You kept forgetting, your card was charged for the full amount every time you made a purchase. What if you purchased something expensive?
You don't want to be inconvenienced, but it's OK to inconvenience others.
The problem, as I see it, is not remembering QVC's default is Easy Pay. It's not difficult at all to click on pay full price.
Easy Pay is easy to pay. You can pay off anything you want. So, when you forget to click full price, click on balance on the item you want to pay and it will be paid off.
@Foxxee, Sorry, I know why they do it, and that is the way it is, but to me it is more logical to have full pay default and edit to easy pay. That is just the way my mind works and I will die on that hill, LOL. 😂

@QVCkitty1

I agree it is more logical to pay full price as the default. It's how other retailers do it all the time; however, they offer the option to use "Affirm" or other ways to pay over time.

Re: EZ Pay

RespectLife — Wed, 30 Nov 2022 19:50:40 GMT

I am sure QVC does it that way because their research shows the Majority use EZ pay, so it makes perfect sense to me.

It defaults payment automatically to my Q card all the time, if I want to use my Discover, which I prefer....why should I have to change it???

Same premise.

Re: EZ Pay

Snoopp — Thu, 01 Dec 2022 13:24:27 GMT

@RespectLifewrote:
I am sure QVC does it that way because their research shows the Majority use EZ pay, so it makes perfect sense to me.
It defaults payment automatically to my Q card all the time, if I want to use my Discover, which I prefer....why should I have to change it???
Same premise.

How do you know what their research shows? Just wondering.

Re: EZ Pay

Othereeeen — Thu, 01 Dec 2022 17:25:53 GMT

Actually, using Easy Pay may be smart in some instances...

For instance...you order and wait to get the item, you're only out one of the payments.

You recieve the product....dented (Read the Oster Oven reviews) wrong size, not what it looked like on TV,(read the Jill Martin sherpa purse for a laugh) spoiled ( as in thawed out food) or doesn't live up to the pitch ( read the reviews on the Kitchen Aid Artisan mixer....you can NOT go by the "star" reviews, which are ancient...look at the recent ones!!!)

So you send the stuff back and don't have to wait FOR- EVV- VER for your refund. Just one payment.

If you keep the item, just pay it off in one lump on the order page!

I personally do not carry an Easy Pay balance, but DO use it in the manner described.

Re: EZ Pay

Othereeeen — Thu, 01 Dec 2022 17:27:06 GMT

@Foxxee

I finally gave up on edit function because it will NOT allow you to space the paragraphs for easier reading.

Maybe it's to keep comments to one sentence.

Frustrating.