topic Re: Shipping cost options in Suggestion Box

Shipping cost options

Ttucker — Mon, 29 Aug 2022 18:59:28 GMT

The cost of shipping for each individual item in a large order has really curtailed my QVC ordering habit. I am a Amazon Prime customer and love the convenience and savings of paying an annual fee which allows me free or reduced shipping all year. Why can't QVC offer its customers a similar membership option? I would be much happier paying upfront once a year than being nickeled and dimed for every single item I order. I have found that Amazon offers more and more of the same items offered on QVC and it may draw many of their customers away if they don't get their shipping figured out.

Re: Shipping cost options

Kachina624 — Mon, 29 Aug 2022 19:05:24 GMT

I imagine Amazon is stiff competition for QVC and all other retailers too. I know I've bought things offered by QVC at Amazon instead due to my fast Prime shipping.

Re: Shipping cost options

RespectLife — Mon, 29 Aug 2022 19:10:30 GMT

I will never pay a membership fee to Amz, QVC or anyone else.

I can wait for the occasional free shipping day.

And why would I pay Amz over $100 per year when I can do a $35 min. order from Wally and have it in about 2 days FREE!

Other vendors have lower min order to get free shipping.

THAT'S what I want QVC to do.

Places I order have from $35 to $49 min orders get free shipping.

NO membership fees for moi!!!

Re: Shipping cost options

kaydee50 — Mon, 29 Aug 2022 19:16:03 GMT

We had a prime membership in Amazon for a few years until they raised the price. Now we order enought items from there at once to get free shipping and almost always receive our order as fast as we did when we had prime.

I agree with previous poster--would prefer to see a minimum order amount to get free shipping rather than pay a membership fee.

Re: Shipping cost options

Love my grandkids — Mon, 29 Aug 2022 19:17:02 GMT

I'm not an Amazon Prime member but I do order a number of times a year. Usually have a few items per order and OFTEN, and I don't know why, I am given free or very reduced rate shipping!

I do live in WA state and a large city but not in Seattle, tho Seattle is about a 30 minute drive from me. I don't know why it happens but it's great when it does.

Re: Shipping cost options

Venezia — Mon, 29 Aug 2022 21:35:36 GMT

Well, count me in as an Amazon Prime fan. QVC is just getting worse.

I ordered a Mally item from QVC on 08/19. It finally said it shipped on 08/23, via USPS.

Today the tracking said it was out for delivery by 9 PM tonight. DH went to the mailbox; we had mail (first time in 3 days), but no package.

I've just looked online and it now says "Delivery Expected September 1st". WTH???

They took it to the post office about a half-hour past my town (and local post office) instead of delivering it today. I could drive there and pick it up myself in the morning, but they won't let me.

I understand all the "problems" we keep hearing about, but it seems that QVC is the one having more problems than most with delivery. Since this is makeup and it won't do it any good sitting around in this heat for days on end, I'll check it as soon as it arrives. Whenever that is!

A shame I didn't know about the free shipping day - it couldn't have taken any longer!

Yes, I too have reached the end of my tether with these Q shipping issues. I have an order of bagels that are supposed to be here this week. They'd better not take the "long route".

Re: Shipping cost options

Venezia — Mon, 29 Aug 2022 21:36:51 GMT

And one other thing: I order from Kohl's all the time. No shipping issues there!

So, come on, QVC - enough with the excuses and all the allowances many of us have made for you. Get it sorted!

Re: Shipping cost options

Tori3569 — Mon, 29 Aug 2022 23:31:40 GMT

@RespectLife wrote:
I will never pay a membership fee to Amz, QVC or anyone else.

I can wait for the occasional free shipping day.

And why would I pay Amz over $100 per year when I can do a $35 min. order from Wally and have it in about 2 days FREE!

Other vendors have lower min order to get free shipping.

THAT'S what I want QVC to do.

Places I order have from $35 to $49 min orders get free shipping.

NO membership fees for moi!!!

I gladly pay the Amazon prime year fee. Besides the free shipping on everything and anything, we use Prime Video and Prime Music all the time.

Re: Shipping cost options

skatting44 — Tue, 30 Aug 2022 00:01:21 GMT

There are times that I have received multiple clothing items in one big box , however have been charhed the $3.50 for each item. I do know that it is usually cheaper if you send light weight clothing items in one box rather than shipping ecah individually. As a customer QVC did not afford me the discounted shipping as they choose to send multiple light weight items in one box

Re: Shipping cost options

judianne — Tue, 30 Aug 2022 19:01:01 GMT

l like amazon too . So glad l had the prime when l was unexpectedly hospitalized with knee surgery for 8 days and unable to go to any store for 4 months ! l was able to get stuff l needed with in a day or so . Needed tylenol , bandage stuff, ant poison , bigger underwear to fit over the big brace on my leg , l actually ordered the throw away kind , leg opening were so big and easy to get on , and tons of stuff that l needed . lt was a lot of help in a stressful time . l also used walmart on line ordering for groceries , and my husband would go pick it up . Both these services were a life saver .

Re: Shipping cost options

Venezia — Tue, 30 Aug 2022 19:44:47 GMT

I just got my QVC package of Mally makeup. The tubes of primer were in a padded envelope, put inside a box. The box was left on my front porch in full sun. He couldn't even put it in the shade just a couple of feet further over?

Even though I've been watching for it and went out as soon as I saw the delivery notice, the items inside were HOT. Even my DH said "Wow!", when I handed one of the tubes to him.

I'll open one of the tubes later on, when they've had a chance to cool down, to make sure the product hasn't been ruined.

I think I'm done ordering for a while. If I could've found this item anywhere else right now, I'd have ordered from a different site and will in future. Or I'll only order in the cooler months.

No doubt, since the post office kept changing the "expected delivery" date, they'll now claim they "delivered a day early".

Re: Shipping cost options

millieshops — Tue, 30 Aug 2022 21:42:58 GMT

@skatting44 The shipping policy that offered us lowered cost on the second, third, items started with higher costs.

I spend far less on shipping than I used to even though I don't necessarily wait for free ship days. Lots of things have free shipping when I want them.

Re: Shipping cost options

CalminHeart — Wed, 31 Aug 2022 12:12:54 GMT

I'd never join such a club at Q. 1, I don't buy much from Q anymore and certainly not enough to warrant paying a fee to get free or reduced shipping. 2, So many other retailers offer free shipping, promo codes, and free returns and that's where I'll shop. 3, Almost everything Q sells (or something almost identical) can be found for less money elsewhere.

Re: Shipping cost options

ShopperL — Tue, 13 Sep 2022 02:50:00 GMT

I received a shipping questionaire from QVC. They asked about how long other company shipments takes vs their shipments. I almost laughed myself off the chair. I can order and receive a product from almost anyone else before QVC gets my item out of In Process. They also asked about what type of shipping charges I'd be happy with. Of course everyone wants free shipping but we know that free shipping every day isn't really free. One option was free shipping with purchases over $50 or some level. One was graduated charges depending on spending for that order. I can't remember the others. Maybe QVC will do something with their shipping. They have lots of ways to improve!

I do like HSN fill your cart for $5 shipping for crafts. I don't watch consistenly enough to know if they do it for other things. That would be a good thing for a fall fashion day. Once you buy enough to pay $5 shipping, the rest of. your order ships free. They even allow you to do different orders throughout the day and they combine them behind the scenes. I prefer that they combine my purchases into one box/bag. Less waste, less to track, less to explain to hubby, etc.