topic Re: iPad support. Ugh in Suggestion Box

iPad support. Ugh

K52 — Wed, 03 Aug 2022 18:44:44 GMT

I only use my iPad for QVC.COM I don't like the app. When I scroll through something I am looking for I.e. diamonique earrings, etc. it is a disaster. When I click on an item to see details and then go back to move on it ALWAYS takes me back to the top of the page. This is so aggravating that I will no longer search for items I might be interested in. I have had enough aggravation with your website. This is why I have not bought the usual amount of items.

Re: iPad support. Ugh

Etoile308 — Wed, 03 Aug 2022 18:48:05 GMT

I only use my iPad for QVC. I don't have any of those issues. How old is the iPad? Can it still be updated? Does it have the most recent updates?

Re: iPad support. Ugh

Kachina624 — Wed, 03 Aug 2022 19:31:23 GMT

It may make you feel better to rant here but it does absolutely no good because only other Q customers read it. If you truly want something fixed, you need to contact someone in management. They don't read these boards.

Re: iPad support. Ugh

faeriemoon — Wed, 03 Aug 2022 19:36:35 GMT

The app is made for tablets and devices like them. Trying to use the regular website on an ipad isn't going to give you good a good result. If a company has a web site and an app you need to use the right one for your device.

Re: iPad support. Ugh

deeva — Wed, 03 Aug 2022 19:42:34 GMT

I've never used the QVC app on my iPad. I use their website and don't have any issues.
Not all apps work better than a website.

Re: iPad support. Ugh

Kachina624 — Wed, 03 Aug 2022 20:15:00 GMT

I never use the QVC app on anything. Tried it for 5 min when they first started it and immediately rejected it. When I use an iPad, I always download and use my Chrome browser. There are problems with Safari and QVC.

Re: iPad support. Ugh

Shawnie — Wed, 03 Aug 2022 20:26:42 GMT

@faeriemoon wrote:
The app is made for tablets and devices like them. Trying to use the regular website on an ipad isn't going to give you good a good result. If a company has a web site and an app you need to use the right one for your device.

Actually i don't like the App either for ipad or my phone. On my ipad i go to QVC and the forums thru Safari. Works great.

Re: iPad support. Ugh

meem120 — Wed, 03 Aug 2022 21:21:01 GMT

Mine does the same and I have a new Ipad. It also does it on my laptop . Yes, its really a pain especially if you are near the end of the page!

Re: iPad support. Ugh

CalminHeart — Thu, 04 Aug 2022 11:36:40 GMT

@K52 wrote:
I only use my iPad for QVC.COM I don't like the app. When I scroll through something I am looking for I.e. diamonique earrings, etc. it is a disaster. When I click on an item to see details and then go back to move on it ALWAYS takes me back to the top of the page. This is so aggravating that I will no longer search for items I might be interested in. I have had enough aggravation with your website. This is why I have not bought the usual amount of items.

I don't use the app. I just use the internet and go to qvc.com if I want to look at something. I think most retailer apps are useless.

Re: iPad support. Ugh

FranandZoe — Thu, 04 Aug 2022 20:57:12 GMT

@Shawnie wrote:
@faeriemoon wrote:
The app is made for tablets and devices like them. Trying to use the regular website on an ipad isn't going to give you good a good result. If a company has a web site and an app you need to use the right one for your device.
Actually i don't like the App either for ipad or my phone. On my ipad i go to QVC and the forums thru Safari. Works great.

Me too. There are several company apps I don't use - the web page works better. ATT is one. My credit union another.

Re: iPad support. Ugh

Reilley — Fri, 05 Aug 2022 22:26:36 GMT

Not sure if I would use the word "rant" when others are giving their opinion but I do agree that people in QVC management probably does not read the forums comments. I doubt very much if the vendors read them as well!