topic Re: Unnecessary packaging in Suggestion Box

Unnecessary packaging

Slopester — Fri, 24 Jun 2022 18:41:22 GMT

I just received 3 sets of 2 tee shirts. In 3 packages. All ordered and paid for

TOGETHER. They could have and should have been in one package.It occurs to me that your billion dollar company needs to make triple my sending and possibly returning merchandise fees of 20 dollars instead of 7 dollars back and forth.This is despicable for 3 reasons. You are anti environment with 3 bags instead of one You waste personal resources by having one person pack 3 separate bags. And you are ripping off your customers who don't realize your scam. Shame on you.

Let's all hope you do not continue to put profit ahead of the environment, the trust of your customers and the almighty buck. Do the right thing, QVC!

Re: Unnecessary packaging

reviewer from sc — Fri, 24 Jun 2022 18:58:44 GMT

QVC is not the only company who ships in separate packages. Walmart is very bad to ship in separate packages/boxes. ShopLC is another. I think the merchandise comes from different warehouses. I just ordered a pair of shoes and a food grater from QVC. I noticed on the tracking that the shoes came from California, and the grater came from Indiana.

Re: Unnecessary packaging

rms1954 — Fri, 24 Jun 2022 19:05:01 GMT

Everything is a scam. Or maybe this one was meant to be an environmental issue. LOL.

Re: Unnecessary packaging

Etoile308 — Fri, 24 Jun 2022 19:19:36 GMT

@Slopester, can you fully explain the scam comment? I think that's important when tossing libelous comments around.

Re: Unnecessary packaging

Tori3569 — Fri, 24 Jun 2022 19:48:32 GMT

Merchandise has to ship from whichever warehouse it is at. Things sell at different rates, so sometimes colors / sizes may be at one and not others. The same thing has happened to me from J Crew, Macys and Talbots--and they all also ship from stores.

Re: Unnecessary packaging

Kachina624 — Fri, 24 Jun 2022 20:34:28 GMT

@Slopester Until you've visited the many QVC warehouses and understand how they operate, I don't think you have any right to comment or make accusations. You are speaking strictly from ignorance and it shows. They have a very complex operation and know what they're doing and the most expeditious manner of doing it.

FYI, they do often ship items together but the don't hold up orders and inconvenience customers to do so.

Re: Unnecessary packaging

Foxxee — Fri, 24 Jun 2022 21:42:36 GMT

@reviewer from sc wrote:
QVC is not the only company who ships in separate packages. Walmart is very bad to ship in separate packages/boxes. ShopLC is another. I think the merchandise comes from different warehouses. I just ordered a pair of shoes and a food grater from QVC. I noticed on the tracking that the shoes came from California, and the grater came from Indiana.

@reviewer from sc

Many don't know why Walmart does this. It started during Covid when shortages became very common. Before that all my orders came in one box from one designated warehouse for my location.

Instead of telling customers something is out of stock, their system looks around at other warehouses to see if they might have the item. If one does, it is shipped from that warehouse. You can see why we receive more boxes when we order multiple items.

From my experience in the past, I am a Walmart Plus member now, so there is no charge for all shipping, regardless of whether there are multiple shipments from different warehouses, Walmart didn't charge separate shipping for each box.

Re: Unnecessary packaging

KathyM23 — Sat, 25 Jun 2022 02:18:15 GMT

And often I receive mostly the opposite in packaging. Not too many packages, but several orders and items in the same bag or in a box. So this negates @Slopester 's claim that QVC is purposely wasting resouces and causing customers to pay more return fees. I wonder if she knows that you can return more than one order in the same bag/box for only one return postage fee.

Re: Unnecessary packaging

Slopester — Sun, 26 Jun 2022 16:36:29 GMT

scam n. a fraudulent or deceptive act or operation(The Merriam Webster Dictionary 2016) You will let me know if the definition has changed in these past 6 years.

Re: Unnecessary packaging

Luvsmyfam — Sun, 26 Jun 2022 20:11:25 GMT

@Etoile308 oh give me a break,he,she,is just giving a opinion.let it go

Re: Unnecessary packaging

Venezia — Sun, 26 Jun 2022 20:34:36 GMT

@Luvsmyfam wrote:
@Etoile308 oh give me a break,he,she,is just giving a opinion.let it go

@Luvsmyfam - Look at the OP's post above yours, giving the definition of "Scam" in response to @Etoile308 .

That's not an opinion the OP is stating in her first post, it's an accusation of deliberate fraud on the part of QVC.

An opinion would be that she's not happy with the shipping cost or process. Accusing QVC of fraud is a whole different (libelous) matter.

Re: Unnecessary packaging

Luvsmyfam — Sun, 26 Jun 2022 23:52:56 GMT

@Venezia I apologize,my mistake clearly

Re: Unnecessary packaging

Etoile308 — Mon, 27 Jun 2022 00:51:39 GMT

Im not looking for a definition of scam. I'm looking for the clarification on what overt criminal act has QVC engaged. What act on their part was fraudulent or deceptive?

Did they somehow not make you aware of the shipping cost per item prior to placing the order? It seems as if you received what you ordered.

You contracted with QVC to receive three items. The cost per item was explained. The cost for shipping each item was explained. You received what you purchased. QVC fulfilled their contract.

Where is the scam? Where's the deception? You may not agree with their business model concerning the shipping fees, but there is nothing deceptive about it.

Re: Unnecessary packaging

HonestLife — Mon, 27 Jun 2022 17:46:51 GMT

@Slopester Good suggestion! This is the "Suggestion Box" category so don't mind the bickering.