topic Re: To the Qurated Group in Suggestion Box

To the Qurated Group

beachgal50 — Thu, 14 Apr 2022 04:01:21 GMT

QVC= Quality, Value, CUSTOMER.

IF many of the very HIGHLY salaried program "HOSTS" would spend as much time presenting the MERCHANDISE, as they do running on and on about Disneyland, their books, their brand collaborations, their milestone birthdays, their pools, their homes, their gardens, their instragram accounts, Facebook pages, podcasts, vacations, husbands, wives, children, children's college, children's performances, and all other unnecessary SELF-TALK and SELF-EXPOSE', then the CUSTOMERS (the REASONS there is a Qurate Group) would get VITAL product information to make the most informed purchase possible and prevent multiple errant purchases and returns.

HOSTS are there to be PREPARED and thoroughly PRESENT and DESCRIBE the merchandise with STUDIED knowlege in order to MARKET the MERCHANDISE, not to become the merchandise, therein personally monopolizing and overshadowing the program and merchandise being sold.

5 Ps = Prior preparation prevents poor performance.

Thank you.

Re: To the Qurated Group

Etoile308 — Thu, 14 Apr 2022 03:58:34 GMT

I thought the "C" stood for Convenience.

Re: To the Qurated Group

Linmo — Thu, 14 Apr 2022 04:02:29 GMT

@beachgal50 I don't mean to be rude, but chill out. It's just a shopping channel.

Re: To the Qurated Group

Kachina624 — Thu, 14 Apr 2022 04:04:08 GMT

@beachgal50 You bring up some valid concerns. Unfortunately, this board is for customers and nobody from QVC management will ever see it. There's not a thing the rest of us can do about it.

If you want it seen, you need to print it and snail-mail it to Qurate Retail Group in West Chester, Pa., Attention David Rawlinson, CEO. You can find the exact address online.

Re: To the Qurated Group

beachgal50 — Thu, 14 Apr 2022 04:07:21 GMT

The Qurate Group has enabled this forum for Customer insignts and opinions. I have provided mine to the Qurate Group, not you.

Re: To the Qurated Group

beachgal50 — Thu, 14 Apr 2022 04:14:08 GMT

Thank you.

I have done that. I am sure many others will value your provision of the Quarate Corporate address, etc.

The return correspondence I received from Corporate stated that the Blogs and Forums WERE monitored and read within the Qurate Group to improve customer service and programming. I was also welcomed to post there.

Re: To the Qurated Group

Kachina624 — Thu, 14 Apr 2022 04:16:42 GMT

@beachgal50 You're right, it's for CUSTOMERS to share their opinions and insights with each other, not QVC management. Why in the world would you be snarky when someone tells you like it is? Do you see anyone who looks like management posting here?

Re: To the Qurated Group

beachgal50 — Thu, 14 Apr 2022 04:18:45 GMT

I know exactly how these boards work. I clarified who I addressed my content to and it was not you.

Re: To the Qurated Group

Kachina624 — Thu, 14 Apr 2022 04:21:18 GMT

If you've got the time, waste it.

Re: To the Qurated Group

beachgal50 — Thu, 14 Apr 2022 04:26:02 GMT

I know who monitors the blogs and forums that is why it is a Suggestion Box. I have previously written Qurate Group with my observations as a Customer. You do not run this blog and forum. So, when you don't like a rebuttal or opinion in opposition to yours, you become the poster child for SNARKY. My time is that.

Re: To the Qurated Group

Etoile308 — Thu, 14 Apr 2022 04:54:23 GMT

Late night entertainment. It gets better and better.

Re: To the Qurated Group

Tori3569 — Thu, 14 Apr 2022 05:16:03 GMT

I actually enjoy the hosts' banter. It would be very boring to me if they just kept repeating the item specs. If I want more product detail, I check the item here on the website.

As someone whose Q card is never cold, I'd say not everyone would agree with the OP.

Re: To the Qurated Group

KathyM23 — Thu, 14 Apr 2022 05:48:56 GMT

I happy that the programs aren't just about the merchandise. I would find that quite boring and would not keep my interest enough to watch. I enjoy the hosts interjecting some personality with the viewers as they are people with some interesting things to say, not autobots spouting all product info. I get enough product information to decide if I want to purchase and can see the actual product on the hosts and models to judge how it looks on a person. Obviously the program set up suits me just fine as I purchase the majority of my clothing from QVC and receive what I expect.

I like people and want them to be people not sales robots. The hosts all have their different personalities and I enjoy all of them.

Re: To the Qurated Group

Love my grandkids — Thu, 14 Apr 2022 05:52:43 GMT

@beachgal50 You know good and well that ANY post by ANYONE is subject to reply by ANY OF US.

YOU don't get to dictate who can or can't respond to you. Don't like the rules? Start your own forum!

Re: To the Qurated Group

KathyM23 — Thu, 14 Apr 2022 06:05:53 GMT

@beachgal50 No need for this snark to @Kachina624 . She provided you with some good information. Perhaps you should have said in your original post that you had sent this to Corporate and were just posting to let us know. This could have avoided some of the answers you received as you didn't say that until further down the line. And I think the moderation you were advised of by Corporate referred to the Forum Moderators, not that someone from Corporate reads these forums. I am sure they are much too busy with more important things.

Re: To the Qurated Group

sarahpanda — Thu, 14 Apr 2022 08:59:31 GMT

As a marketing ploy, I am assuming that if the hosts 'pull you into their personal lives', one would be more likely to consider them as their ''friends'' rather than a ''salesperson''... - therefore, more likely to jump on board with what they are selling.

Re: To the Qurated Group

Mombo1 — Thu, 14 Apr 2022 10:12:33 GMT

@Etoile308 wrote:
Late night entertainment. It gets better and better.

@Etoile308 It sure does...wish people could appreciate these forums for what they are intended for...helpful reviews...recommendations...updates and positive thoughts. Not personal debates.

Re: To the Qurated Group

CalminHeart — Thu, 14 Apr 2022 11:29:27 GMT

@beachgal50 wrote:
The Qurate Group has enabled this forum for Customer insignts and opinions. I have provided mine to the Qurate Group, not you.

smh

Re: To the Qurated Group

CalminHeart — Thu, 14 Apr 2022 11:30:54 GMT

@beachgal50 wrote:
I know exactly how these boards work. I clarified who I addressed my content to and it was not you.

You posted it. People see it and comment. You're being rude. Chill out.

Re: To the Qurated Group

QVCkitty1 — Thu, 14 Apr 2022 11:55:34 GMT

@beachgal50 wrote:
QVC= Quality, Value, CUSTOMER.

IF many of the very HIGHLY salaried program "HOSTS" would spend as much time presenting the MERCHANDISE, as they do running on and on about Disneyland, their books, their brand collaborations, their milestone birthdays, their pools, their homes, their gardens, their instragram accounts, Facebook pages, podcasts, vacations, husbands, wives, children, children's college, children's performances, and all other unnecessary SELF-TALK and SELF-EXPOSE', then the CUSTOMERS (the REASONS there is a Qurate Group) would get VITAL product information to make the most informed purchase possible and prevent multiple errant purchases and returns.

HOSTS are there to be PREPARED and thoroughly PRESENT and DESCRIBE the merchandise with STUDIED knowlege in order to MARKET the MERCHANDISE, not to become the merchandise, therein personally monopolizing and overshadowing the program and merchandise being sold.

5 Ps = Prior preparation prevents poor performance.

Thank you.

@beachgal50 , Great post ! ❤️❤️❤️❤️