topic Re: Advanced Order! in Suggestion Box

Advanced Order!

avid shopper — Thu, 18 Nov 2021 14:16:47 GMT

Please as part of the presentations state that the product is an advanced order and give the expected date it will be available/shipped.

Re: Advanced Order!

pupwhipped — Thu, 18 Nov 2021 14:28:10 GMT

Yes, I agree as it can get confusing for sure. The real doozie for me was a few weeks back David must have said two or three times the item was in stock and ready to ship out so no worries. I ordered it as he was talking and when it showed up in my order status it immediately said Advanced Order. WTH?!!!!!

Re: Advanced Order!

Jeanne from VA — Thu, 18 Nov 2021 20:31:04 GMT

@avid shopper I placed an order this morning, and as soon as the order was placed, "Advanced Order" showed up. I immediately canceled the order. Current shipping time is already horrible. Why would anyone want to wait even longer for their "Advance Order" item to arrive? There is nothing I need that badly.

Re: Advanced Order!

RespectLife — Thu, 18 Nov 2021 14:48:06 GMT

@Jeanne from VA wrote:
@avid shopper I placed an order this morning, and as soon as the order was placed, "Advanced Order" showed up. I immediately canceled the order. Current shipping time is already horrible. Why would anyone want to wait even longer for their item to arrive? There is nothing I need that badly.

@Jeanne from VA

Exactly! There is nothing I need that badly, so Why does it matter how long it takes???

Why wouldn't I wait even longer? What's the rush for a new sweater etc.

QVC does not sell life sustaining items so it really doesn't matter if the shipping is slower.

There is nothing QVC sells that any of us can't live without.

Re: Advanced Order!

millieshops — Thu, 18 Nov 2021 14:53:27 GMT

@Jeanne from VA current shipping time is apparently incredibly random. In the last 2 or 3 years since I began to see the complaints, I have had no deliveries that arrived later than the usual time QVC deliveries always arrived for me.

Just this week, I ordered Josie's TSV. It was late Monday evening before I decided, but it's out for delivery already. That will be 4 days BEFORE the EDD.

Re: Advanced Order!

Katiek — Thu, 18 Nov 2021 15:16:39 GMT

I ordered two of the TSV blankets that are both lshown in my order status as advanced order which they didn't say during the presentation. One is for me, so it's not a problem to wait, but I'm planning to mail my gifts early this year, so it would be helpful to know when it is expected to arrive so that I can plan accordingly and get a different gift if necessary.

Re: Advanced Order!

Jasmine19 — Thu, 18 Nov 2021 15:24:40 GMT

@RespectLife wrote:
@Jeanne from VA wrote:
@avid shopper I placed an order this morning, and as soon as the order was placed, "Advanced Order" showed up. I immediately canceled the order. Current shipping time is already horrible. Why would anyone want to wait even longer for their item to arrive? There is nothing I need that badly.

@Jeanne from VA

Exactly! There is nothing I need that badly, so Why does it matter how long it takes???

Why wouldn't I wait even longer? What's the rush for a new sweater etc.

QVC does not sell life sustaining items so it really doesn't matter if the shipping is slower.

There is nothing QVC sells that any of us can't live without.

Having a delivery date is very important if you live in a city or any area with active porch pirates. I have to be home to literally stalk delivery services to make sure my deliveries aren't intercepted by thieves. Advanced delivery makes is very hard to make appointments or plan other activities that take me away from home.

Re: Advanced Order!

RespectLife — Thu, 18 Nov 2021 16:10:26 GMT

oh gosh @Jasmine19

that is terrible!

we are blessed that there has never been a porch theft in our development.

I would DEF have it shipped elsewhere then...work, mom/neighbor/friend who is always home, church....etc.

Even if I know a pkg is being delivered that day....I have NO idea what time mail, UPS, FEDex or others will be arriving. I am not about to sit home for any pkg.

Fedex has a nasty habit of listing it 'Out For Delivery'...for 3 days before it ever arrives!

Can't trust the shippers at all.

Re: Advanced Order!

Jeanne from VA — Thu, 18 Nov 2021 22:55:50 GMT

@RespectLife There are other issues involved with deliveries this time of the year other than someone being impatient. Many people travel during the holidays. They may see their families who live in distant places only at Thanksgiving, for example. Perhaps they would like to gift a QVC Christmas present early to a family member. Perhaps a person would also prefer to not have a QVC package sitting on their porch for an extended period of time while they are traveling and perhaps increase the likelihood of theft. It is a person's prerogative to determine for themselves how long they are willing to wait for an "Advance Order", and their reasons may be varied.

Re: Advanced Order!

Jeanne from VA — Thu, 18 Nov 2021 16:01:03 GMT

@millieshops You are fortunate that your packages always arrive on time. Currently, I have an order I placed nine days ago (it was not an " Advance Order"). According to tracking, it is currently at the wrong USPS site. I guess it will get here eventually.

Re: Advanced Order!

RespectLife — Thu, 18 Nov 2021 17:05:45 GMT

@Jeanne from VA

Everything you say may be valid reasons...in NORMAL times!

Totally valid reasons IF we were not dealing with a pandemic, staffing & warehouse crisis, shipping crisis, delivery crisis, fuel crisis...and everything else!

We may NOT have the luxury of meeting our preferences this year.

Every reason and thought you list is lovely....but what I would like or expect may NOT happen sadly.

Early planning and tons of patience is the only thing that will help us get through,.

NO vendor is going to be able to meet ALL customer's expectations. Impossible under these circumstances. They clearly don't want to lose sales.

It may be your prerogative to make your own determinations, but that doesn't mean they will be met.

We all have to be realistic! Some things will be late, some will never show up. We need to get over it and instead focus on our blessings and families...not gifts and things.

Again, if you are going out of town, not going to be home...CHANGE the ship to! Very easy solution to pkgs on porches.

Re: Advanced Order!

MichiGal — Thu, 18 Nov 2021 19:03:34 GMT

HSnis doing the same thing! I ordered a air fryer oven on the retense that it was in stock and ready to ship, even the vendor mentioned 2-3 times that we would have it by ThanksgivingSuddenly a week later I see it is extened delivery and I get an apology email stating the shipping has been held up and they are "hopeful" to get it out ASAP and no later than an ETA of 12/7. That's not going help me much with the Thanksgiving meal prep now is it?

Re: Advanced Order!

Katiek — Thu, 18 Nov 2021 20:10:47 GMT

My TSV blanket that was advanced order this AM has changed to "In process", so maybe it was just a glitch on how they reported status at first.

Re: Advanced Order!

kdoan — Fri, 03 Dec 2021 19:25:19 GMT

I responded to a post on Instgram showing the Gili Yellowstone sherpa and said I ordered a sherpa from Gili when it was a TSV and it showed in stock and now, sometime later, it shows advance order ?? What is going on ?? I am supposed to list my order number so you can check it out. Order number 6572722412 Please let me know if I need to cancel this or will I get it bfore winter is over ??

Thanks, Kris

Re: Advanced Order!

Duckncover — Sat, 04 Dec 2021 00:43:23 GMT

Another channel is calling it "delayed delivery" which is probably more accurate. Advanced order means they are selling something they don't have yet.