topic Re: Recorded Messages for extra delay time? in Suggestion Box

Recorded Messages for extra delay time?

Gorgf — Wed, 29 Sep 2021 16:51:32 GMT

CS recorded delay phone message..... It would be helpful if the message indicated which item(s)is in the recent extended delay. The message mentions to check one's order account which I did and they all state in process or that they have shipped? This could be a further delay on an Advanced order, but another just wait and see I guess? It would be nice to have a specfic order name or number to have more information in the call.

Re: Recorded Messages for extra delay time?

millieshops — Wed, 29 Sep 2021 17:29:12 GMT

@Gorgf it would be helpful. Someone who knows far more than I do would have to explain how the computer programing task involved

Re: Recorded Messages for extra delay time?

Gorgf — Wed, 29 Sep 2021 21:37:29 GMT

@millieshops One time one of the Mods let me know what item is delayed longer, but I am not going to bother them. Things often end up arriving sooner after notification?

Re: Recorded Messages for extra delay time?

millieshops — Thu, 30 Sep 2021 09:03:04 GMT

@Gorgf

Re: Recorded Messages for extra delay time?

DJs mom — Thu, 30 Sep 2021 17:30:28 GMT

@Gorgf I received one of those messages about a month or so ago and it also told me I could cancel if I wanted. Had I known what item they were referring to the message would have been helpful. Considering the majority of my CIJ purchases were/are advanced orders that call was useless to me.

@millieshops I don't need to know the computer programming task involved. I just want QVC to "make it make sense"

Re: Recorded Messages for extra delay time?

millieshops — Thu, 30 Sep 2021 22:22:33 GMT

@Gorgf I never meant you or I need to know the programming - just what kind of skill and time (therefore, money) it would take to get the results that would give the information.