topic Re: REVIEWS in Suggestion Box

REVIEWS

viewer45 — Sun, 12 Sep 2021 12:06:40 GMT

Can someone at the Q PLEASE monitor the reviews? Reviews should NOT be about shipping delays, advance orders etc,. but an honest REVIEW by people who have actually purchased the product!

This is rampant throughout your site and it hurts the product and the vendor needlessly.

viewer 45

Re: REVIEWS

Teddixat — Sun, 12 Sep 2021 12:21:01 GMT

@viewer45 I feel your pain. I have railed about this too. Send an email to the QVC social tea,. It seems the only way to get anything done

Re: REVIEWS

KingstonsMom — Sun, 12 Sep 2021 12:28:47 GMT

This has been an ongoing problem for the 26+ years I've shopped with QVC.

It doesn't seem to be their priority to monitor the reviews.

It's a shame really......

Re: REVIEWS

CalminHeart — Tue, 21 Sep 2021 10:49:43 GMT

I don't care if there are irrelevant reviews. I look at the others and decide for myself if something is worth trying.

Re: REVIEWS

reviewer from sc — Tue, 21 Sep 2021 14:53:07 GMT

I understand the complaint on reviews. There was a shirt I was interested in not long ago. I saw that it had a 3.0 rating. Oh no! What's wrong with this shirt? Turns out that there were only three reviews--one 1.0 review, one 3.0 review, and one 5.0 review. The 1.0 review was solely about QVC not acknowledging her return. The other reviews were about the shirt. Still, that 1.0 review throws off the whole rating of the item, and it is not even about the item.