topic Re: making comparisons in Suggestion Box

making comparisons

bethelbabe — Tue, 29 Jun 2021 03:15:25 GMT

I'm a big QVC customer. I think it is terribly wrong for Shawn K. to compare an item's "regular QVC price" WITH TAX and SHIPPING to that same item that is now clearance or on sale WITHOUT stating WITH TAX and SHIPPING. This is not a fair comparison and is misleading to your customer. I'm surprised every time she does that (which is all the time) and QVC lets her do that! Isn't anyone in charge listening? For example an item that was $50 Shawn will say it would have cost $60 with tax and shipping and now it's $34. With tax and shipping that $34 item is going to cost $40 but she just leaves it at $34. It's almost like false advertising. It's just now right and when she keeps doing that I turn her off. Thanks for listening and I hope that you tell her NOT to do that any more.

Re: making comparisons

decaf — Tue, 29 Jun 2021 03:16:51 GMT

Very good point.

Re: making comparisons

banned again — Tue, 29 Jun 2021 03:56:20 GMT

They have done it for years and will continue to do it. They also very wrongly indicate "a savings" from the difference between a Sale/Clearance Price with the QVC Price, despite the fact that mosts items are sold at the Featured Price or TSV Price, not the QVC Price.

Re: making comparisons

LeBeau — Tue, 29 Jun 2021 07:29:33 GMT

@bethelbabe...I was so glad to read your post because that maneuver by Shawn has been bothering me as well. It is so deceptive; I wonder if anyone has complained to legal about it. It is deliberately misleading, all done for the sake of a sale. I feel that Shawn must realize what she is doing and that just makes her come across (to me) as sneaky and untrustworthy. I find myself watching her less and less often.

Re: making comparisons

CalminHeart — Tue, 29 Jun 2021 11:42:19 GMT

@bethelbabe wrote:

Almost everything is taxed. It's up to the consumer to know the tax in their state. I see no reason why anyone has to babysit that.

Re: making comparisons

Patriot3 — Tue, 29 Jun 2021 12:39:46 GMT

I don't pay much attention to what they say about prices. I use my own math to figure it out. As Judge Judy says "don't p** on my foot and tell me it's raining". It is disgusting, tho.

Re: making comparisons

RespectLife — Tue, 29 Jun 2021 12:58:29 GMT

YES, they ARE listening. There is a producer in her ear and she has bosses that monitor what is said, neither of which are we. Why does QVC 'let' her? There is nothing the hosts do that isn't monitored. For all we know, that was the sales pitch they gave them in the last meeting.

It is not false advertising, just a different way of putting it. Like $29 and change when it is $29.98! Yes, that's a lot of 'change' but it is not false nor a lie.

QVC will correct the hosts when THEY feel they need to. They have a legal department.

We are all adults here and can figure out the cost of an item for ourselves. I don't watch and nit pick on every word a host says.

Do you believe everything you hear in a commercial? Same thing....marketing aspects of spinning the sale.

Re: making comparisons

skatting44 — Tue, 29 Jun 2021 15:04:56 GMT

I don't listen to anything the Hosts say abt prices , as they all just quote the QVC sales gimmick. Also, I noted as others have QVC is constantly changing prices on items .

I know now to check prices elsewhere on the same item or I just decide if I am willing to pay their price or look elsewhere .

Re: making comparisons

loriqvc — Tue, 29 Jun 2021 15:44:43 GMT

Although this is a bit annoying, it doesn't bother me much—all that really matters is the current price. If it's not a good deal now, I couldn't care less how much it cost in the past.

Re: making comparisons

vsm — Thu, 01 Jul 2021 01:14:59 GMT

That tactic is quite consistent with her "I can't lie" mantra. What honest person feels the need not only to make such a claim, but to make it regularly?

Re: making comparisons

lovesrecess — Thu, 01 Jul 2021 14:42:46 GMT

Taxes don't change, but shipping prices are creeping up. $5.50 on many things that were $3.50 a few weeks ago, etc. I have taken many things out of my cart in the past after seeing the tax and shipping added to the price of the item. Doesn't sound like much money, but it does add up.

Re: making comparisons

febe1 — Sat, 03 Jul 2021 01:47:34 GMT

Not every host does this. This just shows how willing she is to stretch and push the card, to make a sale! I've seen many hosts who do not sink to this.

And does the Q watch and discipline? Ummmmm, hardly!

Re: making comparisons

Grace6663582 — Sun, 04 Jul 2021 14:57:04 GMT

Every host does this. When you shop from any online site the tax is not added until after you attempt to check out and add your details. It is called pre order estimate. At least on QVC easy pay, I do not use, and the ship & handling is shown on the left of the screen you are viewing. Everyone knows about the tax. Rachel Boseing is famous for stating her 20$ bill alerts. This is untrue as the under 20$ will be more once the ship & tax is added .

Re: making comparisons

Bevkat — Mon, 19 Jul 2021 05:40:27 GMT

@CalminHeart, The point here has nothing to do with knowing your state's tax rate, it's about the fact that the implication is that the new sale price isn't taxed or includes tax.

Re: making comparisons

CalminHeart — Mon, 19 Jul 2021 10:51:37 GMT

@Bevkat wrote:
@CalminHeart, The point here has nothing to do with knowing your state's tax rate, it's about the fact that the implication is that the new sale price isn't taxed or includes tax.

I understand what you're saying. IMO, I don't see any such implication. We are all adults and know everything is taxed. I just bought a new couch and the store people never mentioned tax until I paid for it. That's fine with me because we know tax is always added to the price. I still think it's our responsibility to know how much we're spending.

Re: making comparisons

FS74 — Mon, 19 Jul 2021 13:21:39 GMT

@Bevkat wrote:
@CalminHeart, The point here has nothing to do with knowing your state's tax rate, it's about the fact that the implication is that the new sale price isn't taxed or includes tax.

Just a thought, since Q is based in PA, and PA does not tax clothing (yet) maybe this is the reason why tax is not mentioned.

Re: making comparisons

CABRIT — Wed, 28 Jul 2021 23:24:59 GMT

Thats true, but that's not what's being discussed here. Shawn's example is deceptive!

Re: making comparisons

CalminHeart — Thu, 29 Jul 2021 11:16:52 GMT

@Bevkat wrote:
@CalminHeart, The point here has nothing to do with knowing your state's tax rate, it's about the fact that the implication is that the new sale price isn't taxed or includes tax.

There is no implication. Every store advertisement, email identifying sales, special product ads, weekly grocery ads, etc, list the price of the items without tax. We're all adults and should know better than to think there isn't tax because they didn't say it.