topic Re: unboxing videos? in Suggestion Box

unboxing videos?

okaywitheasypay — Fri, 22 Jan 2021 16:49:41 GMT

I just spent awhile checking out You Tube videos on 'unboxing' the Cooks Essentials ss breadmaker I recieved yesterday . It was after hours for the customer service # for Cooks Essentials. I could not get the first stage of cleaning it (as per booklet) to work. I called the # this a.m. and got courteous / quick help.

While surfing thru You Tubes there were a plethora of QVC videos of many years of my product-- all telling me the amount sold/the colors/ and yum yum how tasty fresh bread is. But none going thru the 'unboxing' and preparation of the product . I did find one non QVC video by a helpful customer that gave me more info than any of the presentations.

My suggestion is that QVC offer a video on their channels or You Tube opening the box and showing the prep to start using the product. This of course applies to electronics , small appliances, etc. This could result in better satisfaction and reviews.

Re: unboxing videos?

AuntG — Fri, 22 Jan 2021 18:28:34 GMT

If it's that difficult, I suppose they should explain the process when presenting the product. I've never had that hard of a time unboxing an item. Setting up computers and printers are too difficult for me.

Re: unboxing videos?

depglass — Fri, 22 Jan 2021 18:37:53 GMT

Darn good idea. Few among us are mechanically blessed. No nasty posts, please.

Re: unboxing videos?

riley1 — Fri, 22 Jan 2021 18:40:46 GMT

If I get something that is going to be hard to repack, I always take pics with my phone. It really saves a lot of time and frustration.

Re: unboxing videos?

KingstonsMom — Fri, 22 Jan 2021 19:18:34 GMT

I never have a problem 'unpacking' a product, my problem comes in if I need to 'repackage' the product to return if defective or not what I expected.

That's when I call engineer DH to repackage, otherwise I would need a youtube video too, LOL!