topic Re: Advanced Ordering....Insanity in Suggestion Box

Advanced Ordering....Insanity

Liberty10 — Tue, 15 Sep 2020 13:45:47 GMT

It is getting a little out of control with all this "advance order" nonsense and no mention of it during a presentation. What really drives me nuts is I expect the monies to be taken out at the time I purchase, I go look at my bank statement, nope not there. As much as I buy on QVC, this creates havoc. Why the heck cant you take out at purchase, if an issue arises and it cannot be fulfilled, refund then. Between this is the outrageous shipping time and cost, I really question if its worth it anymore. How is it most other retailers are not having the issues QVC is? And dont get me started on the UPS Mail Innovations stuff. As a long time QVC shopper, it saddens me to see what has become it.

Re: Advanced Ordering....Insanity

Krimpette — Tue, 15 Sep 2020 13:48:18 GMT

I feel the opposite. I would never want my money taken out until shipment. In fact, I believe it's illegal to charge before shipment.

Re: Advanced Ordering....Insanity

LillyBee2 — Tue, 15 Sep 2020 14:21:11 GMT

i would not want the monies taken out until the order has shipped. Some of these advanced orders are well into October and I don't want to pay for them now. However, when the item is packaged - a warning e-mail or the item flagged in your account that the item is preparing to ship and the monies wil be deducted soon.

Re: Advanced Ordering....Insanity

millieshops — Tue, 15 Sep 2020 14:29:24 GMT

@Krimpette Add me to that list! I don't know whether it's a legal issue or just QVC policy, but whichever it is, I definitely don't want my money removed until the item ships. And that's true whether it's now when there might be an issue or even when there's no problem.

Re: Advanced Ordering....Insanity

CLHS68 — Tue, 15 Sep 2020 14:35:55 GMT

The money has been taken out when the order ships. I sure hope that dosen't change. When they sell advance orders as is normal with all the early Christmas stuff. The hosts say it will be shipping & you pick the ship date you want. It is also noted on the screen what the ship dates are & you pick one & it is billed when it ships.

Re: Advanced Ordering....Insanity

Kachina624 — Tue, 15 Sep 2020 16:54:55 GMT

@Liberty10 If you're a frequent Q shopper, you should have figured by now that they never charge you for your purchases until the item is SHIPPED. If you're ordering decorative holiday items, I see item after item with "advanced order" and a ship date right on the screen.

Re: Advanced Ordering....Insanity

Liberty10 — Tue, 15 Sep 2020 17:12:37 GMT

@Kachina624, not always true. Maybe I didnt state all this correctly. I have ordered things that money was taken out, and said advanced ship. Maybe if it is shipping in a certain time from (like a few days), didnt really pay attention to that.

And I agree....they should advise you that the money is going to be coming out when they are shipped. I can deal with that, I do not keep alot of money in my checking account, I pull money over out of savings when needed to avoid online hackers, etc.

Not always do they state.....ADVANCED ORDER either, you find out after the fact....I have seen plenty of others on the forum state the same.

Re: Advanced Ordering....Insanity

Venezia — Tue, 15 Sep 2020 18:20:09 GMT

I have never been charged for an order until the order actually ships. There will be an "authorization" showing against my CC but that is not a charge.

QVC has always been clear that you are not charged until your order ships. And I wouldn't expect it to be any other way.

Re: Advanced Ordering....Insanity

NickNack — Tue, 15 Sep 2020 18:36:04 GMT

@Liberty10 wrote:
@Kachina624, not always true. Maybe I didnt state all this correctly. I have ordered things that money was taken out, and said advanced ship. Maybe if it is shipping in a certain time from (like a few days), didnt really pay attention to that.

And I agree....they should advise you that the money is going to be coming out when they are shipped. I can deal with that, I do not keep alot of money in my checking account, I pull money over out of savings when needed to avoid online hackers, etc.

Not always do they state.....ADVANCED ORDER either, you find out after the fact....I have seen plenty of others on the forum state the same.

@Liberty10 QVC has never charged you until your order is sent. When you order they place an authorization on your credit card for the amount of your order. Your bank determines how long the hold/authorization remains. It will drop off after that time. This is how it has always been and how it is with every company I shop with.

Re: Advanced Ordering....Insanity

coco14 — Wed, 16 Sep 2020 00:27:11 GMT

New poster. What a surprise.

Re: Advanced Ordering....Insanity

Marp — Wed, 16 Sep 2020 02:55:36 GMT

@coco14 wrote:
New poster. What a surprise.

An infrequent poster that signed up on June 27, 2019 and posted that same day.

Better than a poster that signed up years ago and makes their first post, usually a vehement complaint, in 2020. Those "new" posters I consider to be impostors hiding who they are known as on the boards. Gives them a chance to switch from butter melts in their mouth to spewing bitterness without consequence.

Re: Advanced Ordering....Insanity

CalminHeart — Wed, 16 Sep 2020 11:18:33 GMT

I'd rather earn interest (as little as it is) on the money rather than give it to Q and they earn interest on it.

Re: Advanced Ordering....Insanity

EatWell — Thu, 17 Sep 2020 02:55:26 GMT

@Liberty10 wrote:
It is getting a little out of control with all this "advance order" nonsense and no mention of it during a presentation. What really drives me nuts is I expect the monies to be taken out at the time I purchase, I go look at my bank statement, nope not there. As much as I buy on QVC, this creates havoc. Why the heck cant you take out at purchase, if an issue arises and it cannot be fulfilled, refund then. Between this is the outrageous shipping time and cost, I really question if its worth it anymore. How is it most other retailers are not having the issues QVC is? And dont get me started on the UPS Mail Innovations stuff. As a long time QVC shopper, it saddens me to see what has become it.

@Liberty10

Agree with your complaining. Shipping cost can be soooo expensive. Yes....outrageous, and a ripoff. 😡

“I am not buying unless I get free shipping!”

~Life is short. So eat well. You could die tomorrow. ~

Re: Advanced Ordering....Insanity

Nataliesgramma — Thu, 17 Sep 2020 10:26:38 GMT

I bought 2 Susan Graver tops last night and the funds were taken out of my account before I could sign out of QVC. I get a text message from my bank when money is taken out.

The order is "in process" and shipping out Sept 26th....

So I think it depends on the order.

Re: Advanced Ordering....Insanity

depglass — Thu, 17 Sep 2020 20:14:08 GMT

If they can hack your checking, they can hack your savings.