topic Re: Qvc is losing sales because of no free shipping in Suggestion Box

Qvc is losing sales because of no free shipping

Bibione — Sun, 26 Jul 2020 16:27:03 GMT

Qvc hasn't had free shipping in months.There are items in my wish list I will noy buy if I have to pay shipping.

I saw a Karcher vaccum on Qvc,on Amazon it was much cheaper.

The probably pay the hosts millions,but we as customers don't feel valued at all.

Hsn has rare coupons and free shipping once in a while.

Re: Qvc is losing sales because of no free shipping

Styleovertrend — Sun, 26 Jul 2020 16:31:06 GMT

@Bibione I've been saying this for months!! When I see shipping on an item for 5.50 and I'd like to order a few things, I'm not spending $15 or more. I was looking at some faux birch trees that had $8.50, it was gonna be $25 in shipping for 3. So, I didn't order. I ordered a credenza at a great price from Wayfair-weighed about 150 lbs. and it was FREE SHIPPING!

Re: Qvc is losing sales because of no free shipping

DrakesMomma — Sun, 26 Jul 2020 16:38:15 GMT

Almost nothing from a large corporation is free. The shipping and handling is some how factored into the price of the item.

Re: Qvc is losing sales because of no free shipping

LisaMofSLC — Sun, 26 Jul 2020 16:44:41 GMT

There have been some companies that ship free but they have minimum purchase levels. Some are reasonable, like $30. Others are $100, so I'm less likely to buy from them. What happened to buy one, extras are 1/2 off shipping. That helped some.

I understand at this time when maybe sales are slow for some comapnies, they will offer fewer freebies. But it does affect what and when I do buy.

Re: Qvc is losing sales because of no free shipping

fthunt — Sun, 26 Jul 2020 16:51:38 GMT

@Styleovertrend Birch Trees - apparently you didn't see our (posters) messages on these recently. Be happy - they are cheap - branches covered with paper - minimum lights (Q shows trees "bunched" up to give the impression of lots of lights)

I threw mine in the trash.

Re: Qvc is losing sales because of no free shipping

ROMARY — Sun, 26 Jul 2020 16:52:55 GMT

Just a day or two ago, I typed into Q's Search:

'Free shipping clearance fashions' and quite a few popped up.

Re: Qvc is losing sales because of no free shipping

Sooner — Sun, 26 Jul 2020 16:55:50 GMT

I just look at the total price of something. I don't care if shipping is "free" (which it is never) or not. Just what does it cost?

What does it matter? It's what you spend not how they are promoting it. It's like a percent off--doesn't matter if it is 10 or 40 percent off, is it worth the price to you?

Re: Qvc is losing sales because of no free shipping

patbz — Sun, 26 Jul 2020 17:08:23 GMT

I have a Black Belt in internet shopping ( once bought two rooms full of furniture online, for example). I never pay extra shipping unless the item price is very good ( never the case on QVC ).

Re: Qvc is losing sales because of no free shipping

davisesq212 — Sun, 26 Jul 2020 17:11:51 GMT

I think qvc is not doing free shipping specials because they know right now that most people are not going out shopping. They are taking advantage of that. Just my thoughts on the subject of course. Not saying its right or wrong.

Re: Qvc is losing sales because of no free shipping

Grnthumb — Sun, 26 Jul 2020 17:13:15 GMT

I'd rather have free returns.

Re: Qvc is losing sales because of no free shipping

millieshops — Sun, 26 Jul 2020 17:14:22 GMT

Retailers are losing sales for so many reasons right now. I'm sure shipping costs are one of them.

What I've never once seen is any proof that free shipping creates more profit. How much extra volume does a company need to see so that free shipping pays off? And how is that extra calculated, especially now when retail volume overall is so challenged?

Re: Qvc is losing sales because of no free shipping

Sooner — Sun, 26 Jul 2020 17:16:53 GMT

YOU ALWAYS PAY SHIPPING. The company has to pay to ship, therefore whatever the final price you pay, YOU ALWAYS PAY for the shipping.

IF there is an issue about this, it is whether the company has FREE returns. IF you return something. But initial shipping is always figured into the price because the company always has to pay to ship it to you. Whether you see it or not.

Re: Qvc is losing sales because of no free shipping

SurferWife — Sun, 26 Jul 2020 17:18:35 GMT

I, for one, have 196 items on my wish list awaiting free shipping. Obviously I wouldn't buy all 196 items, but I would buy those that are most wanted.

Re: Qvc is losing sales because of no free shipping

QVCkitty1 — Sun, 26 Jul 2020 17:26:06 GMT

I have no way of knowing how shipping is figured into a price. What I do know is that if I can get an identical item for no or reduced shipping at vendor A, and vendor B charges let's say 12.00, which is the smarter buy ?

Re: Qvc is losing sales because of no free shipping

SandySparkles — Sun, 26 Jul 2020 17:29:28 GMT

There are new viewers tuning in every hour, and are shopping with no preference regarding shipping, so it's doubtful they are losing sales for that reason-perhaps another.😉 I love free shipping, but it does not influence my ultimate buying decisions.😁

~~~All we need is LOVE💖

Re: Qvc is losing sales because of no free shipping

Kachina624 — Sun, 26 Jul 2020 17:53:55 GMT

@Bibione How do you know QVC is losing money due to no free shipping? Do you have figures on this. Maybe they're profiting due to no free shipping, have you considered this? Also, have you considered that they're under financial stress and cannot afford to give you free shipping?

I've always maintained that if a person REALLY wants something, a s&h charge is not going to be the deciding factor.

Re: Qvc is losing sales because of no free shipping

World Traveler — Sun, 26 Jul 2020 18:02:35 GMT

Although I love free shipping, if I really want something, NOT having free shipping does not stop me from purchasing. I'll purchase it anyway.

Re: Qvc is losing sales because of no free shipping

Miss Pepsi — Sun, 26 Jul 2020 18:42:24 GMT

I am betting they DON'T pay the hosts millions good grief.

With all the complaints about shipping (not from me) the last thing they need to do is add a free shipping day into the mix to really jam up the works.

Having said that, There are multiple items (yes I said this on another thread so I am repeatig myself and I am aware) each day that are NOT food that they offer free shipping on. Perhaps it is just not what you are in the market for at that time.

Just keep shopping or don't but constantly complaining about it on here is doing no good. Write to the president of the company if you feel that strongly about it. Not sure it would go anywhere but it would do more good that complaining here.

Just my .02

Re: Qvc is losing sales because of no free shipping

Love my grandkids — Sun, 26 Jul 2020 18:59:49 GMT

@Bibione Millions? REALLY? It is to laugh! Where do you get that info, from your own mind?

I doubt QVC will cry if you don't order.

Re: Qvc is losing sales because of no free shipping

Nataliesgramma — Sun, 26 Jul 2020 19:14:44 GMT

Free shipping doesn't make me buy more because the price often changes on "Free Shipping Day" with the items on my Wish List....

I WOULD buy more if they would combine shipping if you order multiples of the same item.....