topic Re: Restore customer service in Suggestion Box

Restore customer service

comedy clubber — Tue, 02 Jun 2020 17:07:00 GMT

or choose to lose more customers. That is the bottom line.

Re: Restore customer service

Love my grandkids — Tue, 02 Jun 2020 18:06:27 GMT

@comedy clubber Ok, you made 2 posts today about this same thing. How many more? You're running it into the ground.

Re: Restore customer service

Kachina624 — Tue, 02 Jun 2020 21:15:50 GMT

@comedy clubber wrote:
or choose to lose more customers. That is the bottom line.

@comedy clubber I doubt it. You came back, didn't you?

Re: Restore customer service

Grade1Teach — Wed, 03 Jun 2020 09:39:07 GMT

I know that it is frustrating, but there IS customer service. I haven't been able to get through on the phone, but I have had success two times through email. I had a problem with two of my plant orders dying and I emailed the QVC social team. I got a response and solution to my problem within only a few minutes for both issues. The first issue was a few weeks ago and the second one was from yesterday morning. The response was perfect both times.

It was actually easier for me than making a phone call to QVC before this all started.

Re: Restore customer service

Whosits — Thu, 04 Jun 2020 20:53:24 GMT

I would think CS would be one job that could definetly be done from home.