topic Re: Threads in Suggestion Box

Threads

Sheila P-Burg — Tue, 05 May 2020 20:52:34 GMT

I know this has been mentioned before and I have stayed neutral in the past and not responded. Recently I posted a couple of comments on a thread that is still active. Several of the posts were getting a little argumentative but not as much as I have seen in other posts. These post were deleted. A couple were deleted with an explanation as to why but a couple along with mine were deleted without explanation.

I would have liked to have had an explanation as to why mine were deleted. One of the post was just a thank you.

Instead of the post just "disappearing" I would suggest as others have that an explanation be given.

Let me make it clear. I am not questioning the Mods. I am only asking for clarification so I understand what caused my post to "disappear".

Re: Threads

Mz iMac — Tue, 05 May 2020 21:09:11 GMT

Re: Threads

proudlyfromNJ — Tue, 05 May 2020 21:22:28 GMT

There have been post the last few days with customers very upset as they cannot get in touch with customer service or use the chat feature. They are here demanding the Mods help them. I think Things are so overwhelming right now the last thing on their minds is an explanation for zapping a post.

I'm surprised QVC hasn't shut down these forums until things start improving. Of course this is my opinion only.

Re: Threads

geezerette — Tue, 05 May 2020 21:22:20 GMT

If you quote or mention a poster whose post later gets deleted, yours will also be deleted. Even if it's completely 'innocent'.

Re: Threads

Sheila P-Burg — Tue, 05 May 2020 21:51:09 GMT

It is understandable that they might be feeling stressed handling the forum and customer services responsibilities. That might be the problem with the "zapping" of some post.

Whether it is the "last thing on their mind" or not is not an excuse. It only takes a second to write the reason.

The one post of mine was not argumentative nor political nor associated with the posts that were removed.

If it is getting too much to handle maybe the forum should be closed.

Re: Threads

Sheila P-Burg — Tue, 05 May 2020 22:02:33 GMT

@Mz iMac ....... I don't know if your post was meant to be negative toward my post or not and if it was that is alright. I just wanted to let you know that I did think your post was funny. I have to say I have enjoyed quite a lot of your "comical" post. Thank you for adding humor. (And, no I am not being sarcastic ..... I meant it.)

Re: Threads

Mz iMac — Tue, 05 May 2020 22:12:40 GMT

@Sheila P-Burg wrote:

I don't know if your post was meant to be negative toward my post.

@Sheila P-Burg

It wasn't.

When you see my "lurking" gif it means I am anxious to read all the responses. So I broke my own rule by responding to you. 🤫, don't tell anybody.

Re: Threads

San Antonio Gal — Wed, 06 May 2020 01:07:39 GMT

@proudlyfromNJ wrote:
There have been post the last few days with customers very upset as they cannot get in touch with customer service or use the chat feature. They are here demanding the Mods help them. I think Things are so overwhelming right now the last thing on their minds is an explanation for zapping a post.
I'm surprised QVC hasn't shut down these forums until things start improving. Of course this is my opinion only.

@proudlyfromNJ - They've been poofing threads with no explanation long before the Corona issues began. When I asked for an explanation on a proofed thread, I was then proofed. I agree that a little explanation would be nice.

Re: Threads

simplyfriends — Wed, 06 May 2020 02:19:41 GMT

The way I see it is.... this is QVC's forum. They allow us to come here and share (which I rarely read or post here anymore). When people complain about the Moderators and why they do certain things... I just think they can do whatever they want.

Re: Threads

CalminHeart — Tue, 12 May 2020 10:27:39 GMT

This is Q's private website. They don't have an obligation to explain why a post was deleted. It is what it is.

Re: Threads

Sheila P-Burg — Tue, 12 May 2020 15:00:59 GMT

This was posted in the "Suggestion Box". So ..... it was evidently a suggestion. No reason for any curt blunt comments.

Re: Threads

Amelia98 — Tue, 12 May 2020 17:40:52 GMT

Because you forgot your rainbow, heart and/or smiley-face emojis !!!

Re: Threads

sunshine45 — Tue, 12 May 2020 21:04:40 GMT

@Sheila P-Burg

@geezerette is correct. if you reply to a post and quote it and it got deleted, yours will get deleted also. if you use the reply button on a post that is deleted, that will delete yours also. it is best to use the reply button of the original post to avoid deletions without explanation. it has been this way for a long time now.