topic Re: ording in Suggestion Box

ording

jmvsp — Fri, 06 Dec 2019 04:31:51 GMT

I have not been able to complete an order in 3 weeks on line. I call and everyone is sorry after I wait on the phone for twenty minutes.. I will not be ordering anything until this is fixed. I am not sure anyone can fix it. What has happened to customer service? I have been patient long enough.

Re: ording

Kachina624 — Fri, 06 Dec 2019 04:53:35 GMT

Since you're the only person reporting this problem, has it occured to you that the problem is not with QVC but is on your end? Have you tried using a different browser? It is not unusual for them to become finicky and often switching to another completely clears up the problem. I have 3 loaded and ready to go. Sometimes it helps to reboot your computer.

Re: ording

Penelope59 — Fri, 06 Dec 2019 04:58:40 GMT

Sometimes just clearing the cookies helps...not sure why...but it does

Re: ording

Misplaced Parisian — Fri, 06 Dec 2019 13:58:40 GMT

@jmvsp If you haven't already, reboot your computer. If that doesn't work, @Kachina624 gave excellent pointers, try those. Sometimes rebooting or using a different browser does the trick. I don't know why, but it does. I have had no problems ordering online with QVC. I hope the helpful hints provided to you solve the issue.