topic Re: Fed-Ex Shipping?? in Suggestion Box

Fed-Ex Shipping??

hooked on books — Wed, 13 Nov 2019 02:18:05 GMT

So QVC has used UPS and USPS as their delivery carriers. Might it be feasible to give Fed-Ex a try? They seem to deliver 7 days a week and in my limited experience having them as my carrier, they were on-time with deliveries and the packages came in good condition. Just a thought.....

Re: Fed-Ex Shipping??

QVCkitty1 — Wed, 13 Nov 2019 02:20:31 GMT

Please no ! Usps and UPS can find my house, Fed Ex can't seem to.

Re: Fed-Ex Shipping??

blackhole99 — Wed, 13 Nov 2019 02:22:05 GMT

I've had good expeiences with Fed-Ex too, I see the big truck and a small van type vehicle in my rural area all the time. I live in East Egypt and they have no problem finding my place.

Re: Fed-Ex Shipping??

software — Wed, 13 Nov 2019 02:24:09 GMT

I agree customers should be able to choose their carrier.

If you pay, you can choose.

Like you, USPS & UPS are not very reliable in my neighborhood. It's one of the reasons I buy very little online.

I'd be willing to try anything else.

Re: Fed-Ex Shipping??

Kachina624 — Wed, 13 Nov 2019 02:25:30 GMT

All of my experiences with FedEx have been a disaster. I wouldn't knowingly allow them on my property. Please perish the thought of having them do Q deliveries.

Re: Fed-Ex Shipping??

GenXmuse — Wed, 13 Nov 2019 02:41:26 GMT

FedEx has been reliable for me.

Re: Fed-Ex Shipping??

millieshops — Wed, 13 Nov 2019 03:04:44 GMT

That would be a no from me. More than once my local Fed-Ex driver delivered important financial documents to the wrong residence. Way scarier than the Amazon packages I received that should have been delivered to someone else. Thank heavens we have lots of good people living on our street!

Re: Fed-Ex Shipping??

CalminHeart — Wed, 13 Nov 2019 11:47:19 GMT

Big businesses go with the shipper who gives them the best deal in a contract. I managed a team that handled shipping for a Fortune 500 company. UPS packages cost $3-$4-$5. Perhaps FedEx couldn't match that kind of deal.

Re: Fed-Ex Shipping??

Effie54 — Wed, 13 Nov 2019 13:44:02 GMT

Back in the day UPS delivered most of QVC's packages. Now, it seems 90% are delivered by USPS.

Re: Fed-Ex Shipping??

tobes — Wed, 13 Nov 2019 20:26:21 GMT

@hooked on books I had a problem with fedex's "Surepost'...I think it is a subcontractor. The package went around the U.S twice before I called and it got corrected.

Re: Fed-Ex Shipping??

hooked on books — Wed, 13 Nov 2019 22:51:57 GMT

It was just a suggestion and you all bring up great points! Maybe it would be better if QVC went back to UPS for ALL of their shipping as I believe others have already suggested. No perfect solution available, unfortunately!

Re: Fed-Ex Shipping??

haddon9 — Wed, 13 Nov 2019 23:02:48 GMT

I use FedEx for my Q returns. I can track my packages and even see the date, time & who signed for them. It only takes a day or two.