topic Re: Shipping charges on multiple items in Suggestion Box

Shipping charges on multiple items

LilyMom — Sun, 03 Nov 2019 18:22:23 GMT

Why not give customers a break on shipping when ordering multiple items? I understand $3.50 shipping on most clothing items is a good deal, but not when you order multiple items and EACH item is $3,50 to ship. I paid $21 shipping for 6 clothing items. No way it costs QVC that much to ship when it's been taking more than 2 weeks to recieve an order. I would not have paid it if the items had not been on sale.

Re: Shipping charges on multiple items

rms1954 — Sun, 03 Nov 2019 18:26:40 GMT

Oh well, they don't. Some places are worse. It costs me $15 to have a sweater shipped from another retailer. I find the s&h reasonable and lots of times it's free.

Re: Shipping charges on multiple items

Kachina624 — Sun, 03 Nov 2019 18:54:58 GMT

They used to give a break on shipping multiple items but decided they need the profits from shipping to balance the books. It isn't likely to change anytime soon.

Re: Shipping charges on multiple items

millieshops — Sun, 03 Nov 2019 19:15:57 GMT

I have no idea what it costs a company to ship their products to us, but I do know even Amazon is fighting to pay those costs. Just recently they reported that their sales went up by a large percentage but their profits went down by about 1/6 from the previous report. Investors are paying over $1700 a share for that company - they don't like that kind of evidence.

What that tells me first is that I can't afford to invest in Amazon, but what it also tells me for QVC is that giving away money by lowering shipping charges could increase their sales volume, but at the same time doing it might cost a significant share of their profits. Can QVC do that and survive?

Re: Shipping charges on multiple items

VegasBusinessWoman — Sun, 03 Nov 2019 19:37:38 GMT

@LilyMom I agree with you. Can't they put more than one clothi8ng item in a box or bag? Other companies do that.

Re: Shipping charges on multiple items

pattypeep — Sun, 03 Nov 2019 19:38:38 GMT

@LilyMomI also believe that the shipping charges are fair. One reason that they can't offer discount on multliple items is that there are warehouses all over. IE: When I order an Isaac item it comes from CA. I could see it if someone orders ONE item in two colors, same size ~ it would be good to offer a discount ~ but I can also see that becoming confusing.

Re: Shipping charges on multiple items

Venezia — Sun, 03 Nov 2019 19:54:13 GMT

When they used to offer half-price S&H on a second, third, etc. item, it was when the original postage was $5.95 or more and you had to be ordering the same item in multiples.

When they changed to S&H per item, it cut the cost in half essentially. So for those only ordering one of an item, it was a much better deal and the same cost as before for those ordering multiples.

I've had to pay postage for things that some would thing "lightweight" and it's far more than QVC charges me every time. Plus, I'm having to supply the packaging. I don't see the argument for the Q's shipping charges being excessive.

Yes, it would be nice to have free shipping over a certain amount, but I just wait for free shipping days.

Re: Shipping charges on multiple items

Miss Pepsi — Sun, 03 Nov 2019 19:55:25 GMT

I thought they used to cut a break on S&H when ordering the same item number but in different colors. I seem to remember that but I could be totally wrong.

Re: Shipping charges on multiple items

Puppy Lips — Sun, 03 Nov 2019 19:59:10 GMT

Well, the items can ship from more than one place and at different times as well. I understand your point though. Sometimes I think their shipping policy works in their favor, but I bet other times it does not. On Saturday I returned 3 things in one big bag. One was an exchange, and I used that return label, meaning that the return shipping would/should be free to me. But I am sure QVC is charged something from the post office for that return shipping, so that is al loss for them. I have always wondered what kind of "deal" QVC has with their shippers. Surely they get a discounted rate over what any of us would be charged at the post office. If we are charged $6.95 for a return, what is QVC charged? Is it a set rate or is every package weighed and charged accordingly? Maybe someone on here knows.

Re: Shipping charges on multiple items

Kachina624 — Sun, 03 Nov 2019 20:01:33 GMT

@VegasBusinessWoman wrote:
@LilyMom I agree with you. Can't they put more than one clothi8ng item in a box or bag? Other companies do that.

@LilyMom. @VegasBusinessWoman. They do put several items in a package but they still charge the same shipping per item. I've gotten boxes with 4 clothing items in them

Re: Shipping charges on multiple items

iwrite — Sun, 03 Nov 2019 20:52:32 GMT

yes, i'm sure they could do better on the shipping, as they don't pay what you pay at the post office. i know because i have a commercial postage account. and i am 500% sure that because they ship way more then i do, that they get a much lower rate.

for the most part, i haven't had one order with multiple items shipped individually from anyplace other then a shopping network. the exception is if an item on my order is out of stock or it's one large item, like an air fryer and a small item, like a jar of nuts. and in both of those cases, IF there was shipping, each item did not have it's own shipping charge.

while it is true that they currently have more than 1 warehouse, they also have a new one that is way past super large. i don't know if it will hold every product, but it should come close, because in addition to storing qvc merchandise, it will also hold hsn merchandise.

from what i've read, some of the current warehouses will close at some point.

having said that, i am sure that some of the shipping charge, is an overage, which they keep. to me, that overage is the 'handling' portion of shipping and handling.

when there was a free shipping day a few weeks ago, i stocked up on lock and lock. bought enough to last me years. i'm preparing for retirement, because i don't want to 'discover' that i don't have a lot of this and that, that i need to purchase. plus, prices are only going in one direction.

yes, there will always be something new. but lately, 'new', doesn't always mean better, if you know what i mean.

because of what i think is over priced shipping, i have cut back on what i order that has shipping. items that i can find elsewhere with free shipping at the same or lower price, get my sale.

i don't order a lot of beauty products, body wash, body butter, face cleanser and moisturizer. no makeup. the companies web sites have free shipping, or free shipping over a certain amount. and dare i say that those web sites have 30-50% off sales all during the year. for example, when there is a 50% off sale, i get 2 bottles of face cleanser for the price of 1 and get free shipping. so, where do you think i make those purchases? why would i pay full price here, plus shipping?

when my best friend was alive, we would just place one big order, when there was a 50% off (aka buy 1, get 1 free) sale for beauty products elsewhere, and just split the bill. this worked because we used the same products.

we as shoppers, just need to look around for the best overall price, before ordering.

Re: Shipping charges on multiple items

kaydee50 — Sun, 03 Nov 2019 22:48:01 GMT

I ordered 3 items from Macys. They are coming from 3 different locations but the shipping was free because it was over the minimum amount required. Don't know why QVC/HSN can't do the same.

Re: Shipping charges on multiple items

Catch71 — Thu, 07 Nov 2019 02:19:40 GMT

I was about to order 4 of something the other day but when I saw $5.50 to ship each one (going to the same address) I changed my mind. $22.00 for shipping,no thanks.