topic Re: Promise for applying for Qcard in Suggestion Box

Promise for applying for Qcard

Betty Chism — Sat, 27 Jul 2019 05:39:26 GMT

I was told on facebook to come to this site and tell you why I think I may have been tricked into getting the card. I was told I would get like 33.00 credit for first purchase. I made purchase and called customer service to see how to enter a code for the credit. Your rep told me it would show up in 30 to 60 days. Really? I will have my purchase paid for in that lenght of time. Now you advertise a 40.00 credit for new members. But where is my credit?

Re: Promise for applying for Qcard

RoughDraft — Sat, 27 Jul 2019 05:56:42 GMT

I don't know who or what (bot?) told you this on Facebook, but when I've seen the Q advertise this offer they stated that the credit would be applied to the next purchase you made.

I would never take a Facebook statement as fact.

Re: Promise for applying for Qcard

ChanelNanny — Sat, 27 Jul 2019 09:30:05 GMT

if you listen to the info each host gives , it says the amount offered as a credit would be applied to your NEXT purchase....my bet is that with your very next purchase, you will see that credit applied.

Re: Promise for applying for Qcard

Anonymous032819 — Sat, 27 Jul 2019 09:34:02 GMT

But......but.......they don't put anything on the internet that isn't true! *lol*

Bon jour!

Re: Promise for applying for Qcard

Pook — Sat, 27 Jul 2019 13:56:12 GMT

@Betty Chism The credit was the result of the first purchase - not to pay for the first purchase. It will be applied to the next purchase you make after it shows up withing 30 - 60 days. I don't know where you got the idea that there was a code. The offer is clearly explained.

And yes credit card offers can and do change.

You probably should listen or read more carefully to make sure you understand terms and conditions for offers.

Re: Promise for applying for Qcard

Love my grandkids — Sat, 27 Jul 2019 16:39:58 GMT

@Betty Chism I honestly don't know how anyone can be "tricked" into getting a credit card!

I agree with other posters about the terms. They are always plainly stated and they are repeated.

Re: Promise for applying for Qcard

Glamorous1 — Sat, 27 Jul 2019 18:57:55 GMT

Back in November, I ordered the TSV, which was 49.98. There was an offer for a $40.00 credit to "your account", if you signed up for the Q credit card. I did. The bill came as the TSV price. I called CS. They said the credit does not appear on the credit card, the bill is due. The actual credit is applied on the QVC side, so you have to order another item, and the price of that item will be reduced by the $40.00 offer., with the balance going on the Q card. I complained, as this is not at all how the offer is/was stipulated on air. How are we to know that there is a credit card side of the house and an internal qvc ordering side of the house? Personally, I found it very misleading.

Re: Promise for applying for Qcard

Daysdee — Sat, 27 Jul 2019 20:18:18 GMT

I think they make it clear that the dollar amount offered (it varies) cannot be applied to your first order but will be applied to a subsequent order. I have no interest in getting a Q card. Had one years ago and there are no benefits to it at all. At that time there was nothing given as an incentive to get a card.

Re: Promise for applying for Qcard

AuntG — Sat, 27 Jul 2019 20:28:45 GMT

Dear @Betty Chism , a moderator helped me get my credit, but be aware, it is for a FUTURE purchase, not the item you ordered when you requested a Q-card. My complaint was that I only had about 15 days to use my credit, and it had expired by the time I found something I wanted to buy. The moderator put the credit back on my account and I used it within 30 days on a quilt I absolutely love.

Re: Promise for applying for Qcard

San Antonio Gal — Sun, 28 Jul 2019 00:55:27 GMT

@Glamorous1 wrote:
Back in November, I ordered the TSV, which was 49.98. There was an offer for a $40.00 credit to "your account", if you signed up for the Q credit card. I did. The bill came as the TSV price. I called CS. They said the credit does not appear on the credit card, the bill is due. The actual credit is applied on the QVC side, so you have to order another item, and the price of that item will be reduced by the $40.00 offer., with the balance going on the Q card. I complained, as this is not at all how the offer is/was stipulated on air. How are we to know that there is a credit card side of the house and an internal qvc ordering side of the house? Personally, I found it very misleading.

@Glamorous1 - I understand how it can be misleading.

Re: Promise for applying for Qcard

esmerelda — Fri, 02 Aug 2019 00:03:43 GMT

I'm still waiting for the tote bag promised when I got my card a couple of years ago.

Re: Promise for applying for Qcard

22eyesblue — Fri, 02 Aug 2019 23:40:16 GMT

I opened my Q card in February and after two contacts to customer service only got the credit in July, following the second request.

Re: Promise for applying for Qcard

DesertD — Thu, 15 Aug 2019 22:25:46 GMT

I agree with Betty. Many of the hosts IMPLY that the credit will pay for the purchase you're making at the time of the application or when you get your first bill. They hint that if the item ordered is 39.95 & the credit is $40 that this will zero out that you are spending when you apply for the card. It's very misleading. I received an offer in the mail of a $100 credit for applying for the Q card and the fine print stated that 4 to 6 months after opening the account the credit would be given. Catch 22. If it seems too good to be true it probably is. :-D