topic Re: Thank You in Suggestion Box

Thank You

mollymaggie — Sat, 02 Feb 2019 19:16:41 GMT

I would love someone in the know to thank QVC for my mug I have been a customer for 31 years and never received a thank you Im touched with the mug and think it was a nice gesture I think my husband will probably glue it on my grave as a symbol of my love for the Q

Re: Thank You

Equuleus — Sat, 02 Feb 2019 19:44:08 GMT

Write them a letter then. Again, with the silly mug thing.

Re: Thank You

1Snickers — Sat, 02 Feb 2019 19:59:18 GMT

I wish I had a QVC mug. For those of us that don’t get them maybe QVC will let us purchase them!

Re: Thank You

Beth-QVC — Sat, 02 Feb 2019 20:43:40 GMT

@mollymaggie

I will happily pass on your feedback to our marketing team. Thank you for being our customer!

Beth QVC

Re: Thank You

SunnysMom — Sat, 02 Feb 2019 20:46:49 GMT

Me too...very cute and a nice surprise

Re: Thank You

Perkup — Sat, 02 Feb 2019 20:57:50 GMT

@Beth-QVC wrote:
@mollymaggie
I will happily pass on your feedback to our marketing team. Thank you for being our customer!
Beth QVC

Many of us - me included - would love to know the criteria used to determine who gets a mug - or any perk offered. This isn't the first and no doubt will not be the last time perks have been given to what seems to be a select group. Most of us don't need a new mug, but would appreciate some show of appreciation for over 30 years of loyalty. Can you help find an answer for us?

Re: Thank You

Beth-QVC — Sat, 02 Feb 2019 21:21:47 GMT

Hello

We are having a 'makeover" - the mugs are a sneak preview of the new branding. A few of the new mugs have been sent randomly as kind of heads up.

Beth QVC

Re: Thank You

PinkyPetunia — Sat, 02 Feb 2019 21:22:55 GMT

I have not received a mug and I have shopped with Q for about 25 years. I would much rather get a code for free shipping.

Re: Thank You

Peridot — Sat, 02 Feb 2019 21:29:06 GMT

I received a mug and I was very surprised!! I have been shopping with QVC for over 25 years and have spent thousands of dollars with them. I thought the mug was nice and my husband is using it. I didn't realize it was a random selection.

Thanks for the cute mug QVC!

Re: Thank You

meallen616 — Sat, 02 Feb 2019 21:51:44 GMT

I would love a QVC mug! For those of you who received one, enjoy!

Re: Thank You

tervuren — Sat, 02 Feb 2019 22:09:22 GMT

Thank you QVC for the cute mug, very nice gesture.

Re: Thank You

kelsey17 — Sat, 02 Feb 2019 22:28:40 GMT

@Perkup wrote:
@Beth-QVC wrote:
@mollymaggie
I will happily pass on your feedback to our marketing team. Thank you for being our customer!
Beth QVC
Many of us - me included - would love to know the criteria used to determine who gets a mug - or any perk offered. This isn't the first and no doubt will not be the last time perks have been given to what seems to be a select group. Most of us don't need a new mug, but would appreciate some show of appreciation for over 30 years of loyalty. Can you help find an answer for us?

I agree....i have shopped since the beginning of QVC here....and all through the years when they sent out Christmas Cards or Birthday Cards (i remember years back) i never received any....didn't receive any notice of being able to have EZ Payments which i remember people writing in that they received .............now it is a mug which has been mailed out and Beth-QVC rep says that they are doing new branding and sending them out randomly???????? that is like giving some kids at a birthday party a goodie bag and sending the others home without anything...................never in this and past situations is that a fair situation............it tends to shun the people who haven't received any benefit ..........and i am not so sure it is truly random...................ps I do not need a mug from QVC thankfully

Re: Thank You

San Antonio Gal — Sun, 03 Feb 2019 00:17:30 GMT

I would sooo love reward points!

Re: Thank You

GCR18 — Sun, 03 Feb 2019 02:21:36 GMT

No mug here, happy for those that got one.

Re: Thank You

Kachina624 — Mon, 04 Feb 2019 03:03:55 GMT

@Perkup wrote:
@Beth-QVC wrote:
@mollymaggie
I will happily pass on your feedback to our marketing team. Thank you for being our customer!
Beth QVC
Many of us - me included - would love to know the criteria used to determine who gets a mug - or any perk offered. This isn't the first and no doubt will not be the last time perks have been given to what seems to be a select group. Most of us don't need a new mug, but would appreciate some show of appreciation for over 30 years of loyalty. Can you help find an answer for us?

@Perkup. QVC seems to have a tradition of this type of behavior, singling out a select few for special privileges and ignoring a plethora of faithful, long-time customers. I wonder if the consider this to be good PR and an image enhancer?