topic Re: Can a moderator check on my return please? in Suggestion Box

Can a moderator check on my return please?

SeaMaiden — Fri, 11 Jan 2019 00:34:46 GMT

I sent back the beach waver hair curler on December 26 with the QVC return Label.

When I check in my account to track it, it only shows that it was checked in by the USPS on December 26th...no further tracking is available. I would think it would be back to QVC by now.

I did get a receipt from the Post Office when I dropped it off.

Can a Moderator check for me if QVC has at least received the package?

thanks so much!

Re: Can a moderator check on my return please?

Katcat1 — Fri, 11 Jan 2019 00:48:39 GMT

@SeaMaiden It would be better if you call Customer Service. I have in the past, and they credited my charge account immediately.

Re: Can a moderator check on my return please?

SXMGirl — Fri, 11 Jan 2019 01:02:41 GMT

@SeaMaiden I just did an online chat with Kristopher from CS. He was very helpful, so you might try that.

Re: Can a moderator check on my return please?

Lucylu12 — Fri, 11 Jan 2019 01:35:51 GMT

Try emailing the QVC Social Team. They are super quick to respond and resolve your problem.

Re: Can a moderator check on my return please?

SeaMaiden — Fri, 11 Jan 2019 17:12:35 GMT

I sent an online email. Will wait to see what I hear back. Thanks everyone!

Re: Can a moderator check on my return please?

SeaMaiden — Fri, 11 Jan 2019 19:55:06 GMT

@SeaMaiden wrote:
I sent an online email. Will wait to see what I hear back. Thanks everyone!

UPDATE. Was given refund! ThankYOU QVC Customer Service!